Herbert C. Oliveira Email & Phone Number

Piumhi, Mg, Br

Toronto, Ontario, Canada

• Supervise daily janitorial operations (over 50 employees), and ensure the facility meets the client's needs.• Complete regular quality control inspections.• Ensure all timecards are accurate and run payroll bi-weekly.• Work at front line level to meet contractual obligations as needed.• Work and respond to inquiries outside business hours to meet business needs.• Implement and communicate company initiatives and projects in a timely manner.• Establish and maintain excellent communication with all internal and external clients.• Manage site budget and performance in accordance with KPI’s.• Anticipate change and develop growth plans, staffing needs.• Interview, hire and train new employees.• Plan, assign and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems.• Motivate, coach, mentor and provide guidance to staff.• Other duties as required to support contractual needs and business growth.• Inventory management experience of consumable items

Toronto, Ontario, Canada

• Manage store operation and performance• Responsible for recruiting, interviewing, hiring, on-boarding, training, coaching, motivating, and leading team members (Wine Merchants)• Manage store inventory and control expenses to achieve sales targets and positive financial results• Implement marketing programs to develop sales-building opportunities• Maintain a high standard of store presentation and ensure Wine Merchants are providing excellent service in order to enhance the customer experience and develop customer retention and loyalty

Toronto, Ontario, Canada

• Managed the operations of three restaurants with 50+ staff and sales of over $5M• Responsible for meeting sales and profit goals, ensuring brand compliance, maximizing team performance, and enhancing the customer experience to promote customer loyalty

Piumhi, Mg, Brazil

• Sales and customer service• Provided legal advice and support• Responsible for product purchasing and negotiations

Belo Horizonte E Região, Brasil

• Assisted in providing free legal representation to people with low incomes• Prepared petitions for the court and supported clients in their legal matters

Belo Horizonte

• Managed administrative tasks related to ongoing legal cases• Briefed lawyers on updates in the case process• As part of legal team, would meet with the judge and opposing counsel for mediation and/or negotiation to solve problems for our client

Belo Horizonte E Região, Brasil

• Managed administrative tasks related to ongoing legal cases• Briefed lawyers on updates in the case process• As part of legal team, would meet with the judge and opposing counsel for mediation and/or negotiation to solve problems for our client

Business Administration Certificate

Courses include Business Fundamentals, Accounting, Business Law, Human Resources, Project Management, and Marketing Strategy.

Intensive English Language Program

Bachelor Of Law