Herbert D. Email & Phone Number

Phoenix, AZ, US

Agent licensed to sell insurance through New York Life Insurance Company

Atlanta, Georgia, United States

• Partnered with Fidelity and Guaranty along with BlackRock - world's leading providers of investment, advisory and risk management solutions on Wall-Street.
• Have sourced and personally written over $5 million in policies in last 3 months summer of 2023.
• Managing acquisition of new strategic clients and partners, recruiting of company agents across US, as well as facilitating privilege delineation and credential authorization.

Smyrna, Georgia, United States

• The world's largest online retailer and a prominent cloud service provider
• Led, mentored, and trained 200 members from different departments to achieve strategic business goals.
• Fostered long-lasting/trusted partnerships with executive management through collaborative leadership style.
• Developed and implemented robust customer-centric strategies resulting in increasing customer delivery and satisfaction by 17% within six months.

Atlanta, GA

• During this tenure, I worked on various credit operations support services related to client and credit advisors with differing wealth bands.The benefits I brought during this role were:
• Saved company $3M by conducting periodic risk analysis and evaluation for provision for loan loss (PLL).
• Steered significant efforts in monitoring and analyzing KPIs and financial ratios.
• Introduced analytical techniques and loss prevention procedures resulting in increasing detection and deterring of criminal activity by 40%.
• Facilitated in-depth analyses for business optimization projects that increased revenue by 23% within first year.

Sioux Falls, South Dakota USA

• In this position, I have streamlined performance of three units of the bank operations departments to ensure operational efficiency. Moreover, I supported in improving reconciliation of general ledgers daily.Selected.
• Increased on-time payments by 56% through the execution of updated online collection procedures for payment.
• Established effective systems for record retention to create database for daily correspondence tracking.
• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

Graduate Program, Business Leadership

Activities and Societies: The National Society of Leadership and Success (NSLS)

Master'S Degree, Operations Management And Supervision

Flint, MI, United States

Bachelor'S Degree, Business Administration And Management, General, Honors

Activities and Societies: Leader - Students' Guild CouncilUniversity of Rwanda - Kigali, Rwanda