Herbert D. Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

Agent licensed to sell insurance through New York Life Insurance Company

Atlanta, Georgia, United States

• Partnered with Fidelity and Guaranty along with BlackRock - world's leading providers of investment, advisory and risk management solutions on Wall-Street.• Have sourced and personally written over $5 million in policies in last 3 months summer of 2023.• Managing acquisition of new strategic clients and partners, recruiting of company agents across US, as well as facilitating privilege delineation and credential authorization.

Smyrna, Georgia, United States

The world's largest online retailer and a prominent cloud service provider•Led, mentored, and trained 200 members from different departments to achieve strategic business goals.•Fostered long-lasting/trusted partnerships with executive management through collaborative leadership style.•Developed and implemented robust customer-centric strategies resulting in increasing customer delivery and satisfaction by 17% within six months.

Atlanta, Ga

During this tenure, I worked on various credit operations support services related to client and credit advisors with differing wealth bands.The benefits I brought during this role were:• Saved company $3M by conducting periodic risk analysis and evaluation for provision for loan loss (PLL).• Steered significant efforts in monitoring and analyzing KPIs and financial ratios.• Introduced analytical techniques and loss prevention procedures resulting in increasing detection and deterring of criminal activity by 40%.• Facilitated in-depth analyses for business optimization projects that increased revenue by 23% within first year.

Sioux Falls, South Dakota Usa

In this position, I have streamlined performance of three units of the bank operations departments to ensure operational efficiency. Moreover, I supported in improving reconciliation of general ledgers daily.Selected contributions for this role were:• Increased on-time payments by 56% through the execution of updated online collection procedures for payment.• Established effective systems for record retention to create database for daily correspondence tracking.• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

Graduate Program, Business Leadership

Activities and Societies: The National Society of Leadership and Success (NSLS)

Master'S Degree, Operations Management And Supervision

Flint, MI, United States

Bachelor'S Degree, Business Administration And Management, General, Honors

Activities and Societies: Leader - Students' Guild CouncilUniversity of Rwanda - Kigali, Rwanda