Jr System Engineer
Current
Nov 2020 - Present
AeroLeads people directory · profile
Omar Pineda Email & Phone Number
Jr. Systems Engineer
at
Ricoh USA, Inc.
1 work email found
@ricoh-usa.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Jr. Systems Engineer
Location
Raleigh, North Carolina, United States
Company size
Who is Omar Pineda? Overview
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Quick answer
Omar Pineda is listed as Jr. Systems Engineer at Ricoh USA, Inc., a company with 15406 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at ricoh-usa.com and a matched LinkedIn profile for Omar Pineda.
Omar Pineda previously worked as Jr System Engineer at Ricoh Usa, Inc. and Tier 2 Support Specialist at Mindshift, A Wholly Owned Subsidiary Of Ricoh Usa, Inc.. Omar Pineda holds Computer Network System from Itt Tech.
Company email context
Email format at Ricoh USA, Inc.
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{first}.{last}@ricoh-usa.com
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AeroLeads found 1 current-domain work email signal for Omar Pineda. Compare company email patterns before reaching out.
Profile bio
About Omar Pineda
Omar Pineda is a Jr. Systems Engineer at Ricoh USA, Inc.. He possess expertise in customer service, microsoft office, leadership, sales, troubleshooting and 13 more skills.
Listed skills include Customer Service, Microsoft Office, Leadership, Sales, and 14 others.
Current workplace
Omar Pineda's current company
Company context helps verify the profile and gives searchers a useful next step.
Ricoh Usa, Inc.
7 roles
Omar Pineda work experience
A career timeline built from the work history available for this profile.
Tier 2 Support Specialist
Current- Respond to customer support requests.
- Maintain professional customer service to clients.
- Providing Tier I level support of mindSHIFT products and services, including but not limited to:o Operating system functionalityo Software installation and troubleshootingo VoIP configuration and supporto E-mail.
- Escalate customer issues through the proper channels.
- Open and manage cases according to defined severities and case priorities
- Clearly document support issues and all steps performed in the Customer Relationship Management ticketing system.
Apr 2016 - Present
Help Desk Specialist
Aceinfosolutions
Samhsa/HHS proyect (Common Data Platform) Resolve and escalate issue to Level 2Monitor queue incidentRun/Create reports in Sales ForceTesting scriptsCreate tickets as level 2 analyst using TFS
Dec 2014 - Dec 2015
Assistance Manager
Kohls
Jul 2012 - Dec 2014
Area Supervisor
Kohls
Store Inventory, IT support, opening and closing the store
Oct 2008 - Jul 2012
Technical Support
Navinet
Customer serviceProvided base IT support to non-technical personalInstalled and configured printersGuided technicians in the field to install routers, switches Resolved customers issues via phone and e-mail such as password reset, connectivityPhone support
Jan 2011 - Mar 2012
Technical Support
Support Specialist for PDAs and Desktop applications, September, 2009 – March, 2012Tel. (703)956-5550 Responsabilities: Take care of customers concers via telephone such as issues with PDA devices and desktop application, noticed issues in application before the client, deliver high quality customer service, SQL data entri.
Sep 2009 - Jan 2011
Team & coworkers
Colleagues at Ricoh USA, Inc.
Other employees you can reach at ricoh-usa.com. View company contacts for 15406 employees →
LD
Laurie Dagostino
Colleague at Ricoh Usa, Inc.
Essex County, New Jersey, United States, United States
View →
DS
David Snow
Colleague at Ricoh Usa, Inc.
Providence, Utah, United States, United States
View →
RH
Robert Holliday
Colleague at Ricoh Usa, Inc.
Cleveland, Ohio, United States, United States
View →
CP
Charles Pasquariello
Colleague at Ricoh Usa, Inc.
Rochelle Park, New Jersey, United States, United States
View →
TB
Tony Bruno
Colleague at Ricoh Usa, Inc.
Burbank, California, United States, United States
View →
JK
John Kiefer
Colleague at Ricoh Usa, Inc.
Northbrook, Illinois, United States, United States
View →
NG
Nori Goto
Colleague at Ricoh Usa, Inc.
Japan, Japan
View →
MM
Mason Morissette
Colleague at Ricoh Usa, Inc.
Brooklyn, Connecticut, United States, United States
View →
BW
Brian Williams
Colleague at Ricoh Usa, Inc.
Trenton, New Jersey, United States, United States
View →
KM
Kamlesh Manik
Colleague at Ricoh Usa, Inc.
South Delhi, Delhi, India, India
View →
Laurie Dagostino
Colleague at Ricoh Usa, Inc.
Essex County, New Jersey, United States, United States
View →
DS
David Snow
Colleague at Ricoh Usa, Inc.
Providence, Utah, United States, United States
View →
RH
Robert Holliday
Colleague at Ricoh Usa, Inc.
Cleveland, Ohio, United States, United States
View →
CP
Charles Pasquariello
Colleague at Ricoh Usa, Inc.
Rochelle Park, New Jersey, United States, United States
View →
TB
Tony Bruno
Colleague at Ricoh Usa, Inc.
Burbank, California, United States, United States
View →
JK
John Kiefer
Colleague at Ricoh Usa, Inc.
Northbrook, Illinois, United States, United States
View →
NG
Nori Goto
Colleague at Ricoh Usa, Inc.
Japan, Japan
View →
MM
Mason Morissette
Colleague at Ricoh Usa, Inc.
Brooklyn, Connecticut, United States, United States
View →
BW
Brian Williams
Colleague at Ricoh Usa, Inc.
Trenton, New Jersey, United States, United States
View →
KM
Kamlesh Manik
Colleague at Ricoh Usa, Inc.
South Delhi, Delhi, India, India
View →
2 education records
Omar Pineda education
Computer Network System
Itt Tech
High School Diploma
Stonewall High School
FAQ
Frequently asked questions about Omar Pineda
Quick answers generated from the profile data available on this page.
What company does Omar Pineda work for?
Omar Pineda works for Ricoh USA, Inc..
What is Omar Pineda's role at Ricoh USA, Inc.?
Omar Pineda is listed as Jr. Systems Engineer at Ricoh USA, Inc..
What is Omar Pineda's email address?
AeroLeads has found 1 work email signal at @ricoh-usa.com for Omar Pineda at Ricoh USA, Inc..
Where is Omar Pineda based?
Omar Pineda is based in Raleigh, North Carolina, United States while working with Ricoh USA, Inc..
What companies has Omar Pineda worked for?
Omar Pineda has worked for Ricoh Usa, Inc., Mindshift, A Wholly Owned Subsidiary Of Ricoh Usa, Inc., Aceinfosolutions, Kohls, and Navinet.
Who are Omar Pineda's colleagues at Ricoh USA, Inc.?
Omar Pineda's colleagues at Ricoh USA, Inc. include Laurie Dagostino, David Snow, Robert Holliday, Charles Pasquariello, and Tony Bruno.
How can I contact Omar Pineda?
You can use AeroLeads to view verified contact signals for Omar Pineda at Ricoh USA, Inc., including work email, phone, and LinkedIn data when available.
What schools did Omar Pineda attend?
Omar Pineda holds Computer Network System from Itt Tech.
What skills is Omar Pineda known for?
Omar Pineda is listed with skills including Customer Service, Microsoft Office, Leadership, Sales, Troubleshooting, Microsoft Excel, Microsoft Word, and Sql.
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