Provides hands-on file manipulation, loading, and conversion services. Creates and modifies files for upload into COTS products and performs individual file conversion in support of electronic file processing. Will be required to develop, evaluate and modify methodologies and procedures for manipulating files for use typically with COTS products and litigation support applications. Must be able to ensure the accuracy of data loading, manipulation, and conversion by performing and documenting quality and accuracy checks. Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides senior Contractor IT staff with notice of deficiencies. Works within the Civil IT Team. Load data to and export data from COTS (Commercial Off The Shelf) litigation support systems (Concordance, Relativity, etc.) and other databases as defined by our clients, often working under tight client deadlines. Provides hands-on file manipulation, loading, and conversion services. Creates and modifies files for upload, typically into COTS products, and performs individual file conversion in support of electronic file processing or load ready (third party data). Follows methodologies and procedures for manipulating document and data load files for use with COTS products and litigation support applications developed by senior team members. Performs quality assurance and control of Load Team services and products . Responsible for ensuring that incoming productions (i.e. document and data files) meet load requirements. When deficiencies are found, provides management with detailed notice of deficiencies and recommendations for resolution. Troubleshoot and fix production issues. Run daily/weekly reports to identify data load needs.