Karen Bohner Email & Phone Number

• Exceeded monthly sales goals 12 out of 12 months to become a Focus 60 store for its sales excellence with my sales strategies.• Created an incentive program for all sales associates to increase overall sales revenue with a personal reward.• Created a Clientel Program increasing sales by 22%.• Implemented the first community business partnership initiative joining the Kernersville Chamber of Commerce.• Developed Shop for Education by working with the Chamber raising grants for the schools in the Kernersville area.

Oak Ridge Office

I was actively solicited by the President of the Bank to assist in the revitalization of the main office. Provide disaster recovery for the office. Bring the office under Federal and State compliance guidelines. Establish a security system for the branch to ensure the safety of the employees and customers. Developed goal setting processes by creating individual and team accountability. Created standards to deliver efficient professional service. • Brought branch into compliance with Federal and state compliance guidelines. Installed and established new security system and protocol to ensure safety of employees and customers. • Established standardized objectives for individuals and team accountability. Created standards to deliver efficient professional service.• Consistently exceeded the monthly goals in deposit growth.• Implemented new processes to build sales referrals between business partners.• Community Involvement and Business development. Played a major role in the development and growth of the Merchant Association of Oak Ridge. Designed and created the MAOR Business Show.

Oak Ridge

Responsible for all aspects of reorganization of the Oak Ridge office. Created and launched a sales culture focusing on need defining sales. Cross trained the staff for efficient coverage and cost savings. Created high standards which positively changed the bank's reputation in the community as well at the branch's within the bank.• From the inception of the sales goal program in 2008, I was instrumental in leading my team to be given the first ever quarterly awards. Reached 127% of goals set in 2009 and exceeded all sales goals set in 2010.• I was the leading Retail Consumer Lender for the Greensboro Region in closing Home Equity Lines of Credit.• Chosen to assist in the Federal assisted takeover of Beach First Bank located in South Carolina.