Herbie Taylor

Herbie Taylor Email and Phone Number

Operations Specialist, London @ Bromley Citizens Advice Bureaux Limited
Herbie Taylor's Location
London, England, United Kingdom, United Kingdom
Herbie Taylor's Contact Details

Herbie Taylor work email

Herbie Taylor personal email

n/a

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About Herbie Taylor

Proven Operations and Programme management professional. Comfortable within both Corporate and Charirty sectors.

Herbie Taylor's Current Company Details
Bromley Citizens Advice Bureaux Limited

Bromley Citizens Advice Bureaux Limited

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Operations Specialist, London
Herbie Taylor Work Experience Details
  • Bromley Citizens Advice Bureaux Limited
    Head Of Single Point Of Access, Campaigns And It
    Bromley Citizens Advice Bureaux Limited Oct 2022 - Present
    London, England, United Kingdom
    Working with the lead managers of Bromley Mind, Mencap and Age UK to deliver a single point of access (telephony, web chat, F2F) providing health, well-being and independence via referral and signposting.Research and Campaigns Lead for policy changes both borough wide and within London wide cluster meetings to affect national; Including data harvesting, cleaning and presentation to local government including MP's and Councillors to bring about changes for local communities.IT Lead responsible for remote and office based support, new server migration and setup, purchasing, audit, new systems development and communication.Senior Manager within SLT to implement KPI's, quality standards, compliance and evaluation. Ensuring clarity and transparency of business goals and vision.Matrix managing a team of 70 volunteers and 25 staff, with direct reports from 6.Resposible for HR elements: Induction, supervision and appraisals, grievance and disciplinary and ongoing training and support.
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  • Bromley Citizens Advice Bureaux Limited
    Business Operations (Services)
    Bromley Citizens Advice Bureaux Limited Jul 2019 - Nov 2022
    London, United Kingdom
    Planning and executing the move from Central Bromley to Bromley Healthcare NHS offices in Orpington including HR, IT, Facilities and Communications.Managing a team of 26 staff, with direct reports from 5.Developing and deploying an internal training programme for the Single Point of Access service, including the induction to over 30 various pathways run by mutiple providers and bespoke CRM database training.Post Covid moving the entire service to deliver a hybrid style of working with clients either via F2F, Telephone, Video or Webchat.
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  • Hr Taylor & Associates
    Operations Consultant
    Hr Taylor & Associates Jun 2013 - Present
    London, United Kingdom
    Providing support in all areas of operations:Change Management, Multi-Site Facilities, Human Resources: including performance and stress risk assessment, Governance including Management and Strategy. Financial Forecasting and Budgeting. Programme Management and Evaluation.
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  • The Royal College Of Psychiatrists
    Uk Senior Programme Manager (Operations)
    The Royal College Of Psychiatrists Jan 2017 - May 2018
    London, United Kingdom
    Project managed via matrix management 350+ quality improvement visits and internal health quality audits.Deputised for the Head of Department at events and national congressManaging a team of 24 staff , with direct reports from 3Project and Programme management (14 UK and international quality improvement projects)Preparation of all paperwork for national committees and liaison with facultiesBudgeting, forecasting and monitoring of all related finance including bad debt protocol and invoicingLiaising with stakeholders such as NHS, Care Quality Commission (CQC), National Institute for Health and Care Excellence (NICE) professional and regulatory bodies, the voluntary sector and funders
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  • Cooltan Arts
    Director Of Operations (Ceo Duties)
    Cooltan Arts Sep 2015 - Dec 2016
    Executive Director through a period of Leadership change within the organisation. Direct liaison between the trustee committee and management of the company preparing all necessary paperwork for presentationResponsible for the oversight and supervision of the SMT and for implementing and writing the Company's short and long term strategic plans. Strategic and financial planning of the organisation to ensure future growth including income generationIdentifying new premises and initial negation of costs
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  • Cooltan Arts
    Director Of Operations
    Cooltan Arts Dec 2013 - Sep 2016
    London, United Kingdom
    Responsible for all Day to Day Operational aspects of the company: Financial, Project Management, Facilities and Human ResourcesWinner of GSK Impact Award 2015 and Queens Award 2014 for Volunteer ManagementManaged all Events involving catering and room bookingManaged a small team of 11 staff and over 60 volunteers Deputised for the CEO at meetings and events
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  • Ls Childrens Services Ltd
    Director Of Operations
    Ls Childrens Services Ltd Aug 2010 - Nov 2013
    Ls Childrens Services Limited
    Encompassing multi-site management, customer services and curriculum development including strategic business and service delivery. Focusing on families with no recourse to public funds.Liaising with Ofsted, Local Authority and Department for Education (Payment by results) requirements within the remit of recent national guidance for family’s initiative.
  • Ls Children’S Services Ltd
    Strategic Partnership Manager (Ccspm) (Cover Role)
    Ls Children’S Services Ltd Apr 2013 - Jul 2013
    Ls Childrens Services Ltd
    Liaising with Ofsted, Local Authority and Department for Education (Payment by results) requirements within the remit of recent national guidance for family’s initiative. Strategic lead for two children centres including performance management of 40 staff. Borough wide coordination, monitoring and evaluation via data analysis and response utilising centrally commissioned services to further stakeholder engagement. Facilities Management of 2 premises and gardens , contract management of suppliers and tradesDeputising for the Managing Director where appropriatePreparation of all paperwork for trustee committees and school governors/Senior school management
  • West Sussex County Council
    Outreach Coordinator /Deputy Ccspm
    West Sussex County Council 2008 - 2010
    West Sussex
    Deputise in the absence of CCSPM. Managed work of Outreach and all CC Staff including Family Support Case Load. Delivery of services via multi Agency Team within negotiation and flexible working approach to problems. Detailed knowledge of Health and Safety within the workplace and current Safeguarding procedure’s.Fascilitated and ran groups for children and families as well as outreach and partnership working with schools and other childcare settings.
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  • City Gate Community Centre And Pre School
    Financial / Facilities (Split Post)
    City Gate Community Centre And Pre School 2006 - 2008
    Brighton And Hove
    Monitoring Departmental Performance. Contributing to Board decisions regarding Financial Strategy. Tax and Regulatory Compliance.Book Keeping: Invoicing, Cash Flow records and Daily use of Sage Line 50.Development, production and delivery of projects from proposal through to delivery. Delivery events in a timely way to schedule and budget.Working with Pre School , Fareshare and Community Church Charities.

Herbie Taylor Skills

Strategy Management Project Management Volunteer Management Stakeholder Engagement Nonprofits Public Sector Community Development Policy Fundraising Community Engagement Change Management Performance Management Stakeholder Management Event Management Customer Service Program Management Strategic Planning Leadership Governance Nonprofit Organizations Sustainability Report Writing Account Management Coaching Community Outreach Bookkeeping I.t Management Evaluation And Impact Health And Safety Project Finance Operating Budgets Public Speaking Training Quality Assurance Quality Improvement Operations Managment Consulting Leadership Development Budgeting Team Leadership Organizational Development Financial Managment Microsoft Office Charities Public Policy

Herbie Taylor Education Details

Frequently Asked Questions about Herbie Taylor

What company does Herbie Taylor work for?

Herbie Taylor works for Bromley Citizens Advice Bureaux Limited

What is Herbie Taylor's role at the current company?

Herbie Taylor's current role is Operations Specialist, London.

What is Herbie Taylor's email address?

Herbie Taylor's email address is he****@****.org.uk

What is Herbie Taylor's direct phone number?

Herbie Taylor's direct phone number is +4478505*****

What schools did Herbie Taylor attend?

Herbie Taylor attended De Montfort University.

What are some of Herbie Taylor's interests?

Herbie Taylor has interest in Musician, Children, Economic Empowerment, Civil Rights And Social Action, Education, Trekking And Cycling, Arts And Culture, Inner City History.

What skills is Herbie Taylor known for?

Herbie Taylor has skills like Strategy, Management, Project Management, Volunteer Management, Stakeholder Engagement, Nonprofits, Public Sector, Community Development, Policy, Fundraising, Community Engagement, Change Management.

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