Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/ scorecards/dashboards

Execute customer focused strategies, policies and programs as measured by customer satisfaction and survey data * Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/ scorecards/dashboards * Consistently delivers acceptable results as measured by the location balanced scorecard with an intense focus on customer service and sales growth * Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results * Personally supports, coaches and develops team members, creating an environment where associates can be sucessful

talent management, inventory management, achieving sales and revenue growth while driving profitability

Manage day to day store operations * Staffing of store technicians * Deal directly with customer needs and ensure exemplary customer service * Manage inventory * Training of new employees to include new managers * Meet or exceed set goals for the store * Manage daily financial transactions * Diagnose and repair brake systems

Responsible for ensuring that all supervisor and hourly positions are filled with top performing associates through a combination of internal promotions and external recruitment. * Develop, implement and communicate actionable sales driving strategies identified by analyzing sales performances. * Accountable for exercise of operational controls over profit drivers including; basket, credit, associate productivity, training and ensuring effective control of profit drainers such as shrink, labor spend, markdown reductions and inventory. * Support the store director by assisting in the upgrading of talent through recruiting, performance management and training and development. * Support high levels of operational compliance. Use process and business rhythms to inspect, coach and manage performance gaps.

Responsible for financial results in mobile sales and installation. * Accountable for mobile inventory and merchandising. * Training and developing sales associates. * Exceeded the monthly labor budget by managing to budgeted hours and controlling spend to percentage of sales.

Responsible for identifying customer needs, making product recommendations, advising on promotional opportunities and demonstration products. * Participated in all areas of all store operation including merchandising, displays and maintenance. * Demonstrated high levels of product expertise, as well as expert customer service and selling skills used to build customer relationships and drive sales.