Herchwyn Fortune

Herchwyn Fortune Email and Phone Number

City Planner @ Groupon South Africa
Cape Town, WC, ZA
Herchwyn Fortune's Location
City of Cape Town, Western Cape, South Africa, South Africa
Herchwyn Fortune's Contact Details

Herchwyn Fortune work email

Herchwyn Fortune personal email

n/a
About Herchwyn Fortune

benefits administration, business development, communication skills customer relations, email, fast, features, financial, internet explorer, microsoft excel, microsoft office, microsoft outlook express, microsoft windows xp, microsoft word, midi, telephone skills, writingSpecialties: benefits administration, business development, business management, communication skills, cost control, counseling, customer relations, email, fast, features, financial, internet explorer, microsoft excel, microsoft money, microsoft office, microsoft outlook express, microsoft windows xp, microsoft word, midi, netscape communicator, netscape navigator, quick learner, sales, sla, telephone skills, writing,

Herchwyn Fortune's Current Company Details
Groupon South Africa

Groupon South Africa

View
City Planner
Cape Town, WC, ZA
Herchwyn Fortune Work Experience Details
  • Groupon South Africa
    City Planner
    Groupon South Africa
    Cape Town, Wc, Za
  • Groupon South Africa
    City Planner
    Groupon South Africa Feb 2012 - Present
    Cape Town Area, South Africa
    Deal pipe line-Creation of ideal deal pipeline-Identify and utilise relevant sources to keep up to date with relevant trends-International and local research-Maintaining percentage of new business-Ensure deal pipeline is correctly recorded in database-Communication of deal pipeline to managers-Category Mix-Ensuring there is a percentage of multi deals (different structures per deal – to ensure they sell better)-Percentage of deals accounting for percentage of business-Determining length of Feature-Forecasting Accuracy (revenue and sales)-Active measurement of GP target-Accurately projected the performance of deals Assist City Managers and sales with ideal structures for deals Administration-Ensure that data is accurately transferred to publishing function document-Create deal orders-Accurate use of data base minimising errors Knowledge Sharing-Share best practices, efficiencies, and successes that are occurring in Travel and Product within your teams on a constant basis-Sharing and implementing best practises-Sharing direction with City Analysts Relationship with City Team-Maintaining solid relationships with Business Development Consultants, City Managers and CEO to increase communication and efficiency.-Demonstrating a positive and motivating attitude and is adaptable and is viewed as a leader-Proactive attitude towards issues that arise Scheduling and scheduling objects-Work in a timely fashion to resolve issues-Offensive approach to meeting deadlines Tools and Analytical Resources-Innovates new systems, reports, methodology based on market needs-Presents analysis and action items to CM on a constant basis-Emphasis on analysing struggling markets and how to improve
  • Sky Broadcasting
    Customer Services Liason
    Sky Broadcasting Feb 2009 - Present
    Intensive and In Depth Risk and Fraud trainingExtensive knowledge of payment methods and payment optionsResolved payment and technical queriesCommunication via chat, email and callsExtensive knowledge of Microsoft Office Suite (Excel, Word, Outlook Express, Internet Explorer), Pastel and Windows XP; Able to respond to customer queries and find resolutions with company time Service Level Agreements.Marketed features, bonuses and promotions to players
  • Sky Broadcasting
    Customer Services Advisor
    Sky Broadcasting Feb 2009 - Present
    Intensive and In Depth Risk and Fraud trainingExtensive knowledge of payment methods and payment optionsResolved payment and technical queriesCommunication via chat, email and callsExtensive knowledge of Microsoft Office Suite (Excel, Word, Outlook Express, Internet Explorer), Pastel and Windows XP; Able to respond to customer queries and find resolutions with company time Service Level Agreements.Marketed features, bonuses and promotions to players
  • Teamtalk Media For British Sky Broadcasting
    Business Processing
    Teamtalk Media For British Sky Broadcasting Feb 2009 - Present
    Onshore and Offshore
  • Teamtalk Media
    Customer Services Advisor
    Teamtalk Media 2009 - Present
  • Merchants (Cape Town, Rsa)
    Business Processing
    Merchants (Cape Town, Rsa) Mar 2008 - Jan 2009
    Onshore and Offshore
  • Bwin
    Customer Services Advisor
    Bwin Feb 2008 - Jan 2009
  • Bwin
    Customer Loyalty Agent
    Bwin Feb 2008 - Jan 2009
    Assisted players with site navigationPromoted features and benefits of the productsResolved payments and technical queriesCommunicated via three media: email, telephone and live chat serviceLiaised with client on resolution issuesExtensive knowledge of Microsoft Office Suite (Excel, Word, Outlook Express, Internet Explorer), Pastel and Windows XP; Able to respond to customer queries and find resolutions with company time Service Level Agreements.
  • Grandwest Casino Sun International
    Croupier
    Grandwest Casino Sun International Dec 2004 - Mar 2008
    10-24Position: Dealer CroupierResponsibilities:Able to competently deal Blackjack, American Roulette, American Stud Poker, Caribbean Stud Poker, Raise 'em Poker, Texas Hold "em Poker, Midi Punto Banco.Deal With large sums of money and keep abreast of the activity on the table.Extensive background in customer-oriented service operations and business development, including sales, promotions and cost control. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations.Proven ability to handle currency and financial transactions accurately; resolve discrepancies promptly; licensed by the Gaming Board for South Africa.Competently trained and able to track and notice fraud for company security.Trained and able to notice money laundering in the best interest of company security.Able to advise counselling in the light of Responsible Gaming.Trained and able to notice addictive behaviour.

Herchwyn Fortune Skills

Management Microsoft Excel Business Development Leadership Marketing Microsoft Office Customer Service Time Management Microsoft Word Analysis Sales Finance Sla Telephone Skills Payments Business Process Security

Herchwyn Fortune Education Details

  • College Of Cape Town
    College Of Cape Town
    Business Management And Entrepreneaurship
  • Cape Collage
    Cape Collage
  • High School									2003
    High School 2003
    English; Afrikaans
  • Sea Point High School
    Sea Point High School

Frequently Asked Questions about Herchwyn Fortune

What company does Herchwyn Fortune work for?

Herchwyn Fortune works for Groupon South Africa

What is Herchwyn Fortune's role at the current company?

Herchwyn Fortune's current role is City Planner.

What is Herchwyn Fortune's email address?

Herchwyn Fortune's email address is he****@****a.co.za

What schools did Herchwyn Fortune attend?

Herchwyn Fortune attended College Of Cape Town, Cape Collage, High School 2003, Sea Point High School.

What skills is Herchwyn Fortune known for?

Herchwyn Fortune has skills like Management, Microsoft Excel, Business Development, Leadership, Marketing, Microsoft Office, Customer Service, Time Management, Microsoft Word, Analysis, Sales, Finance.

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