Herchwyn Fortune work email
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Herchwyn Fortune personal email
benefits administration, business development, communication skills customer relations, email, fast, features, financial, internet explorer, microsoft excel, microsoft office, microsoft outlook express, microsoft windows xp, microsoft word, midi, telephone skills, writingSpecialties: benefits administration, business development, business management, communication skills, cost control, counseling, customer relations, email, fast, features, financial, internet explorer, microsoft excel, microsoft money, microsoft office, microsoft outlook express, microsoft windows xp, microsoft word, midi, netscape communicator, netscape navigator, quick learner, sales, sla, telephone skills, writing,
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City PlannerGroupon South AfricaCape Town, Wc, Za -
City PlannerGroupon South Africa Feb 2012 - PresentCape Town Area, South AfricaDeal pipe line-Creation of ideal deal pipeline-Identify and utilise relevant sources to keep up to date with relevant trends-International and local research-Maintaining percentage of new business-Ensure deal pipeline is correctly recorded in database-Communication of deal pipeline to managers-Category Mix-Ensuring there is a percentage of multi deals (different structures per deal – to ensure they sell better)-Percentage of deals accounting for percentage of business-Determining length of Feature-Forecasting Accuracy (revenue and sales)-Active measurement of GP target-Accurately projected the performance of deals Assist City Managers and sales with ideal structures for deals Administration-Ensure that data is accurately transferred to publishing function document-Create deal orders-Accurate use of data base minimising errors Knowledge Sharing-Share best practices, efficiencies, and successes that are occurring in Travel and Product within your teams on a constant basis-Sharing and implementing best practises-Sharing direction with City Analysts Relationship with City Team-Maintaining solid relationships with Business Development Consultants, City Managers and CEO to increase communication and efficiency.-Demonstrating a positive and motivating attitude and is adaptable and is viewed as a leader-Proactive attitude towards issues that arise Scheduling and scheduling objects-Work in a timely fashion to resolve issues-Offensive approach to meeting deadlines Tools and Analytical Resources-Innovates new systems, reports, methodology based on market needs-Presents analysis and action items to CM on a constant basis-Emphasis on analysing struggling markets and how to improve -
Customer Services LiasonSky Broadcasting Feb 2009 - PresentIntensive and In Depth Risk and Fraud trainingExtensive knowledge of payment methods and payment optionsResolved payment and technical queriesCommunication via chat, email and callsExtensive knowledge of Microsoft Office Suite (Excel, Word, Outlook Express, Internet Explorer), Pastel and Windows XP; Able to respond to customer queries and find resolutions with company time Service Level Agreements.Marketed features, bonuses and promotions to players
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Customer Services AdvisorSky Broadcasting Feb 2009 - PresentIntensive and In Depth Risk and Fraud trainingExtensive knowledge of payment methods and payment optionsResolved payment and technical queriesCommunication via chat, email and callsExtensive knowledge of Microsoft Office Suite (Excel, Word, Outlook Express, Internet Explorer), Pastel and Windows XP; Able to respond to customer queries and find resolutions with company time Service Level Agreements.Marketed features, bonuses and promotions to players
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Business ProcessingTeamtalk Media For British Sky Broadcasting Feb 2009 - PresentOnshore and Offshore
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Customer Services AdvisorTeamtalk Media 2009 - Present
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Business ProcessingMerchants (Cape Town, Rsa) Mar 2008 - Jan 2009Onshore and Offshore
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Customer Services AdvisorBwin Feb 2008 - Jan 2009 -
Customer Loyalty AgentBwin Feb 2008 - Jan 2009Assisted players with site navigationPromoted features and benefits of the productsResolved payments and technical queriesCommunicated via three media: email, telephone and live chat serviceLiaised with client on resolution issuesExtensive knowledge of Microsoft Office Suite (Excel, Word, Outlook Express, Internet Explorer), Pastel and Windows XP; Able to respond to customer queries and find resolutions with company time Service Level Agreements. -
CroupierGrandwest Casino Sun International Dec 2004 - Mar 200810-24Position: Dealer CroupierResponsibilities:Able to competently deal Blackjack, American Roulette, American Stud Poker, Caribbean Stud Poker, Raise 'em Poker, Texas Hold "em Poker, Midi Punto Banco.Deal With large sums of money and keep abreast of the activity on the table.Extensive background in customer-oriented service operations and business development, including sales, promotions and cost control. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations.Proven ability to handle currency and financial transactions accurately; resolve discrepancies promptly; licensed by the Gaming Board for South Africa.Competently trained and able to track and notice fraud for company security.Trained and able to notice money laundering in the best interest of company security.Able to advise counselling in the light of Responsible Gaming.Trained and able to notice addictive behaviour.
Herchwyn Fortune Skills
Herchwyn Fortune Education Details
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College Of Cape TownBusiness Management And Entrepreneaurship -
Cape Collage -
High School 2003English; Afrikaans -
Sea Point High School
Frequently Asked Questions about Herchwyn Fortune
What company does Herchwyn Fortune work for?
Herchwyn Fortune works for Groupon South Africa
What is Herchwyn Fortune's role at the current company?
Herchwyn Fortune's current role is City Planner.
What is Herchwyn Fortune's email address?
Herchwyn Fortune's email address is he****@****a.co.za
What schools did Herchwyn Fortune attend?
Herchwyn Fortune attended College Of Cape Town, Cape Collage, High School 2003, Sea Point High School.
What skills is Herchwyn Fortune known for?
Herchwyn Fortune has skills like Management, Microsoft Excel, Business Development, Leadership, Marketing, Microsoft Office, Customer Service, Time Management, Microsoft Word, Analysis, Sales, Finance.
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Herchwyn Fortune
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