Experienced Analyst with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in ‘Lead Generation’, Team work, Salesforce Acceleration, Microsoft Excel, Microsoft Word, and Customer Service. A strong personality and professional with a Bachelor in Business Administration from a private university.Worked as an Analyst at Quantanite. Key roles were- Handling Team, Managing Client's Expectations and their problems, Quality checking/Assurance of the work in process & Reporting to the Manager (Business Process) and so on. Moreover, (previously), involved in Marketing, Administration and Customer Care division in another company. Furthermore, was in teaching profession at the beginning of career. Besides, partially continuing Managing and Directing own family business from the very beginning. Additionally, did a course on 'Professional Customer Service (PCS)'. Hence, objective was to provide best possible service which will help for a better growth for organization along with self-improvement. Thus, strongly believe that, this will help to be developed as an individual.