Hector Mendoza Email & Phone Number

Mexico City Area, Mexico

Accountable for developing, marketing and selling a suite of CRM and ERP software solutions to large Fortune 500 accounts. Significant emphasis on developing new business, as well as maintaining and developing existing accounts through articulating the value proposition of the full portfolio of products.✓ Select key clientele included Top Pharma companies. ✓ Served as the brand champion and built a book of business from the ground up. Developed a new territory through strategic partnerships, leveraging social media. ✓ Our Event Management Software has helped manage 5,000+ events and 250,000+ participants.✓ Cultivated a long-term relationship with international clients and customized the application to meet their needs globally for 2000+ users.✓ Continually develop and design better and improved platform capturing new clients from marketing agencies, pharma, associations and event industry.✓ Created partnerships with key GDS new channel of potential clients.✓ Opened the Latin American market including Colombia, Peru, Ecuador.

Accountable for establishing and growing market share by providing custom software solutions to professionals in the construction industry. Developed and maintained technical account management relationships with key stakeholders and C-level executives. Responsible for sales calls, workflow analyses, technical presentations/bids/RFPs, training, product demonstrations, new product launch, and account management services. Assisted with product development and marketing including go-to-market strategies.✓ Championed the development of the software business in Latin America, Spain and the United States. Conducted extensive market research for a product that complemented Ecosoft’s offering and identified a European architecture software that did not have representation in Mexico to add to the portfolio. Established the business connection and led partnership efforts.✓ Introduced this new software in Mexico and Latin America. Increased revenues in 16% first year and 22% the subsequent year.✓ Redesigned the entire Ecosoft institutional image as part of Marketing/Commercial responsibilities.

Responsible for the design and implementation of customer-oriented performance management models, internet-based sales applications, internal process reengineering and other related customer-oriented solutions for the company’s core businesses. ✓ Led the planning, testing and implementation of complex client projects involved in the full lifecycle of implementations modeled to client specifications.✓ Known for successfully delivering highly visible, high profile projects on time, within budget, and meeting customer satisfaction.✓ Spearheaded the development lifecycle to enforce standards that represented best practices.✓ Worked closely with technical applications teams and internal support teams in designing enterprise-wide deployment strategies, developing business solutions and producing high quality systems/applications that met or exceeded user expectations.

Responsible for the design and implementation of redesigned processes (BPI), organizational change, and ERP systems. Emphasis on strategy, innovation, and creation of sophisticated key business process solutions in support of organizational dynamics and corporate business requirements that improve overall business productivity and competitiveness. ✓ Accountable for conducting workflow analysis, gathered system requirements, recommending improvement initiatives, developing policies and procedures, project planning and management, report analysis and development, evaluating business requirements, reviewing test plans and test cases, training and ongoing support as needed.✓ Maintained excellent communication among project stakeholders, management and project team. ✓ Monitored progress to ensure application releases were delivered on time, within budget, and met/exceeded expectations.✓ Led internal re-engineering projects including project management methodology, development infrastructure build and delivery processes, project transition and turnover, and PMO documentation standards.

Master Of Business Administration Degree (Mba), Entrepreneurship

Paris, France

Bachelor Of Science Degree (Bs), Industrial And Systems Engineer