Heri Suherman Email & Phone Number

Greater Jakarta Area, Indonesia

Responsible for preparing report and monitoring Digital Lounge, Branchless and Agent Banking.

Jakarta

1. Prepare report to monitor performance funding CA,SA, TD with point of view SND All, 5 Head of, 15 Area Managers and 155 Main Branches. Monitoring performance vs Target, Projection and review movement.2. Prepare report to monitor performance New to Casa, Lending, WM Fee, Branchless penetration.3. Review funding to determine Market share of CIMB Niaga among competitors.

Jakarta

Responsible for tracking performance vs Target of Sales and Distribution. Daily monitoring Funding from Current Accounts, Savings and Deposit. Tracking NTC, Fee income and others KPI

Responsible for tracking daily performance Branchless Banking ie GoMobile, CIMB Clicks, Phone Banking and IBCC.

Wisma Niaga 2 Bintaro

• Responsible to the result of Instalment booking to ensure ENR and NII from Instalment meet the target. Success to change behavior from booking instalment 0% to non 0% with maintain still the amount booking so incremental NII from Instalment above the target.• Responsible the Program Credit Limit Increase and Upgrade to ensure the incremental ENR and balancing the type composition in Portfolio.• Responsible to the Attrition Program to ensure closed accounts is below New Accounts so Livecard will growth significantly• Responsible for activation and usage of Cards by creating some program related.• Prepare regular reports to monitor the result of the Program along with analyzing and Profiling for segmentation.• Supervising 4 staff.

Graha Surya Internusa Jakarta

• Responsible for managing reports of Risk Danamon Simpan Pinjam.• Responsible for analyzing of the Risk Danamon Simpan Pinjam.• Responsible for maintaining Application and Portfolio Database, ensuring data integrity and work with team Policy to ensure the rules in place to maintain the loss.• Supervising 4 staff.

Greater Jakarta Area, Indonesia

• Member of Project Madison on due diligence of purchasing Portfolio, by preparing summary Portfolio Madison, Profit and Loss and segmentation • Member of projects automation of Central Bank Reports such as SID and LHBU. Senior Manager Customer Management (Dec 2008‐ Mar 10) • Produces regular and customized reports for all Departments in Cards, includes but not limited to the following: Tracking Movement AR‐ OCL, Sales and Spending, Profit Contribution‐ RAM, Portfolio, Acquisition, Collection. • Prepare reports for SID (Central Bank) using SAS to change Program Bantu that create by IT. • Responsible to enhance reporting capabilities to support new business initiatives by adding new data into download files, including system modification request preparation, doing user acceptance test, and production monitoring. • Prepare Intranet as portal for stake holder to easy retrieve all report and minimize adhoc. The Intranet model is implemented within Other Unit Lending (Mortgage, Merchants and Personal Loan) • Supervising 7 staff

Wisma Bri 2 Jakarta Indonesia

• Responsible for managing all CRM & Marketing Portfolio, MIS Reporting, Campaign Monitoring & Supporting campaigns data, also to ensure the CRM & Marketing result meet the target. • Responsible for analyzing CRM & Marketing database, creating CRM & Marketing strategies base on data analytics. • Responsible for maintaining CRM & Marketing systems and its database, ensuring data integrity and work together with Global CRM & Marketing team to enhance CRM & Marketing system and new system/model implementation. • Supervising 3 staff

Wisma Gkbi Jakarta Indonesia

• Responsible for the whole range of data mining of the Indonesia Card business including designing, development, production, maintenance of the databases for the purposes of performance reporting, statistical analysis, and operational supports of all functions of the Card business. The data dealt with is the one downloaded from the Card Link system as well as standard Card Link reports. • Preparing reports summary portfolio to Central Bank. Preparing database customer through SID where data from Card link is uploaded to the SID application used text format. • Preparing and distribute monthly reports to Head Office, Director Consumer Banking etc. • Responsible for IntrANZ ‐ ANZ’s Intranet including set up user access, update data and the security. • Supervising 6 staff MIS Collection Supervisor (Sep 2003‐Oct 2004) • Develop and monitor the performance of Cards Collections in accordance to the policy, procedures and agreed standard• Ensure workflow is managed across the entire Cards Collections process (both in sourced and outsourced• Assisting Head of Collections in setting up the NCL, Flow rate target on monthly/ yearly basis and monitoring it • Supervising 1 staff Credit‐Risk MIS Officer (Jul 2001‐Aug 2003) • Build, maintenance and updating Intranet of ANZ Panin Card Centre base on data warehouse concept that consist of management and operational reports, policies, procedures, features and codes information• Support Collection by providing Daily report to monitoring delinquency and reduction day by day. Setting delinquency rate forecast end month. Providing special list for task force. • Support International Portfolio Management unit by providing monthly regular report about Portfolio ANZ seeing by bucket, by open vintage, by type product, by channel market, by program, by area and by credit limit. Providing special report to analyse performance (mostly delinquency) for Direct Sales, Platinum, Card rating etc