Herman Diatmika

Herman Diatmika Email and Phone Number

Waiter @
Herman Diatmika's Location
Bali, Indonesia, Indonesia
About Herman Diatmika

An experienced, passionated and highly motivated person with hospitality experiences in Food & Beverage service, a good team player, working with the plan and time frame, extremely loyal to the Company, innovative, guest and customer oriented. keep continuously to learn and grow for improvement and self-development. I have wide range of skills to create, prepare, arrange, and operate an Food & Beverage service and been working in this field for more than 4 years at hospitality industry ( Banyan Tree Ungasan Bali, The Stones Autographs Collection Hotel by Marriot, Bali and Grand Hyatt Bali ) I realy enjoy working as a server and I have the type of outgoing personality that helps to put customers at ease and make them feel welcome. I know and adhere to all health and safety regulations and maintain good personal hygiene at all times.Awarded Associate of the month front of the house at Banyan Tree Ungasan, Bali

Herman Diatmika's Current Company Details
Smoke Bali Canggu

Smoke Bali Canggu

Waiter
Herman Diatmika Work Experience Details
  • Smoke Bali Canggu
    Waiter
    Smoke Bali Canggu Apr 2022 - Present
    Badung, Bali, Indonesia
  • Banyan Tree Ungasan, Bali
    Room Service Waiter
    Banyan Tree Ungasan, Bali Jul 2017 - Jul 2020
    ๐—ง๐—ฎ๐—ธ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†- Set tables, trays according to type of food ordered and the hotels service standards- Performs opening and closing procedures established for the department- Accurately records, pre-checks and picks-up all food and beverage orders- Delivery food and beverage or any equipment as guest need to the Villa by the buggy- Responsible for cleaning and removing the trays from guest Villa- Present physical and accurate check to guestโ€ฆ Show more ๐—ง๐—ฎ๐—ธ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†- Set tables, trays according to type of food ordered and the hotels service standards- Performs opening and closing procedures established for the department- Accurately records, pre-checks and picks-up all food and beverage orders- Delivery food and beverage or any equipment as guest need to the Villa by the buggy- Responsible for cleaning and removing the trays from guest Villa- Present physical and accurate check to guest and complete the payment process- To be able to immediately monitor guest comments and pass on to your Superior, and be pro- active in solving problems whenever possible- To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc- To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives- Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest- Complete closing duties, including restocking items, turning off lights, etc- Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day- Assist in carrying out scheduled inventories of products and operating equipment- Ensure that the place of work and surrounding area is kept clean and organized at all times- Ensure to have minimum wastage and breakage- Perform any other assigned reasonable duties and responsibilities as assigned or as requested by team Leader Show less
  • The Stones Hotel Legian-Bali
    Waiter
    The Stones Hotel Legian-Bali Aug 2016 - Jul 2017
    ๐—ง๐—ฎ๐—ธ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†- Greet and escort customers to their tables- Present menu and provide detailed information- Prepare tables by setting up linens, silverware and glasses- Inform customers about the dayโ€™s specials- Communicate order details to the Kitchen Staff- Serve food and drink orders- Check dishes and kitchenware for cleanliness and presentation and report any problems- Carry dirty plates, glasses and silverware to steward forโ€ฆ Show more ๐—ง๐—ฎ๐—ธ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†- Greet and escort customers to their tables- Present menu and provide detailed information- Prepare tables by setting up linens, silverware and glasses- Inform customers about the dayโ€™s specials- Communicate order details to the Kitchen Staff- Serve food and drink orders- Check dishes and kitchenware for cleanliness and presentation and report any problems- Carry dirty plates, glasses and silverware to steward for cleaning- Deliver checks and collect bill payments- Thanks and smile to the guest upon farewell- Always follow all relevant health department regulations- Provide excellent customer service to guests- Responsibility for any preparation needed daring restaurant oprasional Show less
  • Grand Hyatt Bali
    Daily Worker Room Service
    Grand Hyatt Bali Jun 2016 - Aug 2016
    Badung, Bali, Indonesia
    ๐—ง๐—ฎ๐—ธ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†- Aware with SOP how to delivery and clear up food & beverage to the guest room- Make sure the room service trolley, tray and hot box clean- Make sure mise en place and equipment was completed ( juice, jam & honey, sugar bowl, salt&pepper, flowers and etc)- Sometimes helping Garden Cafe restaurant once busy time- Learning about how to provide best guest service
  • Grand Hyatt Bali
    Trainee
    Grand Hyatt Bali Dec 2015 - Jun 2016
    Badung, Bali, Indonesia
    ๐—ง๐—ฎ๐—ธ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†2 months (Watercourt Restaurant & Banquet) - Preparation on side station- Set Up table - Polishing cuttleries, chinaware, glassware and make sure cleanlines- Serving breakfast with the SOP - make sure cleanlines on Buffet table/area- Once event in Banquet ( Take the square/round table to venue event, incharge as food server, and polishing everything, and do mise en place after event) 2 months ( Salsa Verde & Pool Bar)โ€ฆ Show more ๐—ง๐—ฎ๐—ธ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†2 months (Watercourt Restaurant & Banquet) - Preparation on side station- Set Up table - Polishing cuttleries, chinaware, glassware and make sure cleanlines- Serving breakfast with the SOP - make sure cleanlines on Buffet table/area- Once event in Banquet ( Take the square/round table to venue event, incharge as food server, and polishing everything, and do mise en place after event) 2 months ( Salsa Verde & Pool Bar) - This Restaurant offering most of Italian food like a pizza, any kind of paste and etc. So I have responsibility to knowing of Italian food-This restaurant open to breakfast, lunch, and dinner, sometimes the leader given a chance to me having a section or taking care of guest- Beside that, i have responsibility about preparation for restaurant oprasional like a cutleries, chinaware, galssware and guest napkin- once Support pool bar, my taks is learning about Operating micros system, which this system used for pool bar oprasional and guest payment2 Months ( Room Service) - Learning about how to Delivery and Clear up food & beverage to guest room as SOP- Preparation room service trolley and room service tray- Make sure cleanlines the hot box, trolley and tray- Delivery and Clear up food & beverage to the guest room Show less

Herman Diatmika Education Details

  • Dyana Pura Hotel And Tourism Training Centre
    Dyana Pura Hotel And Tourism Training Centre
    Food Service, Waiter/Waitress, And Dining Room
  • Smk Pgri 2 Badung
    Smk Pgri 2 Badung
  • Smp Negeri 3 Baturiti
    Smp Negeri 3 Baturiti
  • Sd Negeri 2 Apuan
    Sd Negeri 2 Apuan

Frequently Asked Questions about Herman Diatmika

What company does Herman Diatmika work for?

Herman Diatmika works for Smoke Bali Canggu

What is Herman Diatmika's role at the current company?

Herman Diatmika's current role is Waiter.

What schools did Herman Diatmika attend?

Herman Diatmika attended Dyana Pura Hotel And Tourism Training Centre, Smk Pgri 2 Badung, Smp Negeri 3 Baturiti, Sd Negeri 2 Apuan.

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