Herman Martinez work email
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Herman Martinez personal email
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decision during challenges. Adaptable and transformational leader with an ability to work independently, creating and developing opportunities that further establish organizational goals.
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Operations SupervisorBcd Travel Feb 2024 - PresentTexas, United States
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Sr. Travel Consultant - Roche/GenentechBcd Travel Oct 2022 - Feb 2024Magnolia, Texas, United States• Communicate with corporate clients to understand their travel needs and preferences.• Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business. • Make travel arrangements, including booking flights, hotels, car rentals, and any other necessary services.• Ensure that travel plans align with company policies and budget constraints• Create detailed itineraries for business travelers, including all relevant information such as flight details, hotel reservations, and meeting schedules.• Handle any changes or modifications to travel plans as needed.• Stay informed about company travel policies and ensure that all travel arrangements comply with these policies.• Advise clients on policy-related matters and recommend cost-effective options.• Address and resolve any issues or challenges that may arise during travel, such as flight cancellations, delays, or changes in plans.• Act as a point of contact for clients during their travels and provide assistance as needed.• Utilize travel booking systems, online tools, and other technology platforms to streamline the booking process and enhance efficiency.• Stay informed about industry trends, travel regulations, and changes in the travel landscape.• Update clients on relevant information that may impact their travel plans.• Provide guidance and mentorship to junior travel consultants.• Stay updated on industry best practices and share knowledge with the team.
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Collections SpecialistUs Med-Equip May 2022 - Oct 2022Houston, Texas, United States -
Inside Sales Specialist @Pumpsit, Inc. An Adapthealth CompanyAdapthealth Jun 2021 - May 2022United States -
Technical Project ManagerCwt May 2015 - Apr 2020Long Pond, PaMy role is to serve as Field Technologies Project Manager for new technologies, special IT projects & onboarding, hardware lifecycle management and forecasting/procurement & inventory. ● Led Netscaler Refresh Project in 2019, where end-of-life hardware components were upgraded to mitigate risk of downtime to the Citrix Netscaler platform in all four global regions; I successfully accomplished the project by identifying and mitigating a potential financial, thus saving the company $56,000 in CAPEX.● Oversaw the migration project of 3,600 end users in North America to Windows 10 from Windows 7, modernizing workflow and efficiency across the board saving the company thousands in potential end user licensing fees support from Microsoft.● Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect the development process from unforeseen delays and costs. -
Field Technologies Manager, NoramCwt Mar 2007 - May 2015Led a talented team of 15 technology experts across the eastern part of the United States and Canada. I am responsible for the day to day technology support of all our offices and telecommuters for 25 states, 3 Canadian Provinces and 35 military offices in the European Union.● Personally opened an offshore 500-seat call center in Escazu, San Jose, Costa Rica that included building all the IT infrastructure from the ground up, which included Network Lan/WAN connectivity and connection to the CWT Las Vegas Data Center. By successfully creating this endeavor in a tax free zone, we turned around a $2M capital budget into a successful $5M ROI in 4 years.● Managed the company’s quality assurance program, ensuring that on-site evaluations, internal audits and customer surveys were conducted on time and budget.● Personally handled IT support for upper level executives as well as special projects on a tight deadline.
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Lead Field It TechCarlson Wagonlit Travel Dec 1996 - Mar 2007● Assisted the Field Technology Manager on special projects, including new office IT set-ups and upgrades.● Handled numerous calls per day to address customer inquiries and concerns.● Completed and tracked help desk tickets with minimal supervision● Determined tactical ways to improve on-time resolution of user problems, leading to improved operations and exceptional client support.
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Corporate Travel CounselorMaritz Travel Company 1996 - 2004New York, New York, United StatesResponsible for making corporate travel arrangements for 50 different small to mid-range corporate clients. Duties to include: bookings, reservations, ticketing, changes for all corporate travel while following each company's travel policy. Specializing in securing hotel accommodations in sold-out markets. -
Corporate Travel ConsultantJaymar Travel & Associates Sep 1986 - Mar 1995
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ManagerMarriott International Sep 1990 - Jun 1994Binghamton University
Herman Martinez Skills
Herman Martinez Education Details
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Frequently Asked Questions about Herman Martinez
What company does Herman Martinez work for?
Herman Martinez works for Bcd Travel
What is Herman Martinez's role at the current company?
Herman Martinez's current role is BCD TRAVEL.
What is Herman Martinez's email address?
Herman Martinez's email address is he****@****lit.com
What schools did Herman Martinez attend?
Herman Martinez attended Binghamton University.
What skills is Herman Martinez known for?
Herman Martinez has skills like Travel Management, Travel Technology, Business Travel, Sabre, Airlines, Tourism, Management, Customer Service, Hotels, Leisure Travel, Online Travel, Leisure.
Who are Herman Martinez's colleagues?
Herman Martinez's colleagues are Kimberly Moore, Prathamesh Khule, Mohamed Rufdhi, Swaroop Dixit, Rich Lindburg, Hugo Ivan Massa Solis, Arleta Stelmach.
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