Global Customer Manager at Deutsche Post DHLGlobal growth in DHL is driven by its people, particularly in DHL Customer Solutions & Innovation (CSI) – the division that optimizes the customer experience for the Group’s top 80 global customers. As part of the CSI team, Herman manages DHL’s relationship on a global level with global companies. He focuses on keeping this customes satisfied, delivering logistics strategies and solutions best suited to their challenges and needs.With a strong background in strategic sales and business development, Herman creates the right connections between the customer and all parts of the DHL organization. His approach is hands-on and pragmatic, striking the right balance between the interests of the customer and DHL.