Utilized Centrally HR (CHR) to onboard employees, create and manage employee profiles, and provided support to over 14 domestic locations for a rapidly growing organization with over 3,000 employees. My role involved resolving employee concerns and internal errors through effective cross-functional communication with payroll administrators, location managers, and executive leadership. Additionally, I have extensive experience in handling complex income verifications, EDD Unemployment claims, Benefit Audit, Disability Insurance, Workers' Compensation, and I-9 verifications.Managed office operations in a Startup tech environment. Pivoted priorities quickly while maintaining detailed records to complete daily tasks. Provided direct executive assistance to CEO, COO, CTO and CPO. Daily upkeep and restock for 2 Kitchens, maintained inventory for office supplies and ordered daily lunch for employees. Ensured all conference rooms were kept tidy and organized during start and end of shift. Delivered friendly and inviting welcome to all visitors ensuring they were comfortable.

Managed office operations in Supply Chain and Venture Capital environments. Worked closely with Purchasing, Sales, and Accounting departments to close daily orders. Utilized Google Suite to book meetings, adjust C Suite employee calendars, and coordinate with cross-functional departments. Responded to all incoming communications for the firm. Delivered a friendly and welcoming invite to all visitors, ensuring the host was notified and guests were comfortable while waiting. Maintained inventory for office supplies, ordered kitchen snacks, bi-weekly lunches, and restocked for 3 Kitchens (one on each floor). Quickly pivoted priorities to assist incoming requests from executive employees while maintaining a detailed track record to complete remaining daily tasks.

Managed work orders, projects, and events for facilities, contractors, FTEs, GSOC, and emergency services teams, directing operational projects from construction site to meet client requirements for campus grand opening. Created Standard Operating Procedures (SOPs) in line with client recommendations for security measures. Generated detailed incident reports consisting of infrastructure, medical and life-threatening emergencies. Orchestrated shift team briefings and presentations to improve SSI and protect Meta people, assets, and reputation. • Enhanced operational performance for over 100 officers including mentoring, scheduling, and disciplinary actions• Created Standard Operating Procedures (SOPs) for two Facebook campuses in line with client recommendations to improve security and safety measures• Experience in operating and implementing executive decisions utilizing 3VR, Genetec, Intellex, NC4, Dataminr and Mitkat platforms

Operated and managed a shift team of 35 officers, participating in and bringing new insights to security and safety policies during the grand opening of the Burlingame Meta campus. Created effective communication processes for internal stakeholders and the client, facilitating shift updates and pass-downs for change management.• Enhanced operational performance for 35 officers including mentoring, scheduling, and disciplinary actions• Trained and developed shift team to assimilate into Meta's organizational culture.• Developed engaging daily shift briefing presentations to educate employees on change management

Identified dangerous and explosive objects from boarding aircraft by using a variety of screening equipment and technology. conducted and managed legal search as well as routine screening of passengers. Guided and mentored new hires following graduation from FLETC to enhance officer knowledge and skill set. Addressed potential security flaws and vulnerabilities at the airport and reported to SOC for further action. • Identified niche vulnerability in screening procedure, forming immediate revision of Standard Operating Procedures• Analyzed TSA operations throughout SFO airport while coordinating with Transportation Security Specialist Explosive (TSSE).

Directed the Front Office Team to ensure KPI Sales of 450 rooms were met. Utilized ADP software to process PTO, payroll and sick hours for front office agents. Collected guest information, including sensitive data with trust and security. Responded to guest reviews and made financial corrections for customer portfolios• Promoted latest incentive program to boost room sales and HHonors memberships• Addressed and resolved all finance disputes/issues as well as guest objections, ensuring seamless workflow.

Managed all check-in and check-out tasks, while administering online and phone reservations. In addition, created welcome packets, authorized guest credit card deposits and facilitated customers by answering their questions pertaining to hospitality services.