Herman Wright Email & Phone Number

Nashville, Tn, Us

Jacksonville, Florida, United States

Works directly with Audit and Exam Managers (internal and external) to conduct targeted reviews in the Mortgage Loan Operations Department (Loan Processing, Underwriting and Closing) as part of the Business Readiness efforts for Regulatory, Compliance and Audit exams (internal and external). • Works with the Operations Department to impact operational efficiency, cycle time, salability and overall customer experience. • Provides training, support and guidance for managers and supervisors in understanding and owning their individual goals and performance benchmarks. • Takes leadership role in planning and tracking change initiatives for procedures and guidelines. • Works closely with region and site managers in respect to the operation and underwriting functions to monitor, analyze, predict and act on site performance. • Identifies and completes root cause analysis on any negative trends effecting operational processes, productivity and overall quality. • Assists the management and supervisor staff in creating and monitoring formal performance improvement plans.• Over 13 years experience servicing FNMA/FHLMC, FHA, HUD VA AND USDA loan products• Knowledge of RESPA, TILA, TRID regulations• Knowledge of Reg B, FCRA, KYC and HMDA data review and reporting

Jacksonville, Florida Area

Managed pipeline size of 40-50 FHA/VA, FNMA/FHLMC and Conventional/ HARP loan applications. Analyzed all loan related documentation including financial statements, tax returns (personal and business), credit reports, appraisals, title insurance binders, flood and tax certificates for compliance with company lending guidelines. • Evaluated the risk of residential mortgage loans on a timely basis based on sound underwriting decisions.• Advanced to manager within three (3) years of temporary job assignment.• Regarded by senior management as one of the site's most productive, thorough and reliable loan processors.• Assisted in training of all new hires.• Maintained a monthly call monitoring score of 98% for two (2) years.• Closed 90% of pipeline within first rate lock for 10 months.• Ranked within top 5% of site teams for 5 months.• Communicated all policy changes to direct reports and sales team.• Managed a pipeline size of 350 -400 loan applications. • Resolved all escalated customer concerns.

Greater Nashville Area, Tn

Performed critical risk analysis of loan packages, credit reports, income documents, financial statements, tax returns (business and personal), appraisals and title documents to deliver valid credit decisions. Ensured compliance with company and investor guidelines using knowledge of FNMA/FHLMC/HARP Conventional loan products.

Served as a consultant and program administrator to local government planning commissions, Boards of Mayor and Alderman's and Chief Executive Officers. Served as project manager for complex development proposals including analyzing capital improvements plans and land use and transportation studies. • Served as program administrator for FEMA's National Flood Insurance Program.• Analyzed development proposals for environmentally sensitive hazards to insure compliance with federal, state and local policy.• Responsible for preparing, implementing and monitoring an annual planning work program to address local development goals and issues. This included preparing a 20 year Land Use and Transportation Development Study to serve as a long range guide for development.

Master Of Public Administration (M.P.A.), Public Administration

Master Certificate In Business Leadership And Managment, Business

Master Certificate In Applied Project Managment, Project Management

Bachelor'S Degree, Sociology And Anthropology