Herman Thomas Email & Phone Number

Atlanta, Ga, Us

Dallas, Tx, Us

Atlanta, Us

Responsibilities:• Solution Manager for Customer Operations – Care/Centers, Mass Markets and Distribution, Customer Operations – Field.• Responsible for advising Business Operations on technology initiatives to define scope, requirements and solutioning of development specifications. • Supports the client from the conception of new requests until the final deployment of project requests, which includes benefits analysis, application impacts, cost estimates, project prioritizations, demand changes, testing activities, development activities and deployments.• Presents project initiatives to Solution Architects and oversees all working sessions with the business clients and development teams to ensure completion of the Solution Intent development design documentation. • Utilizes Enterprise One to define Agile Technology Epics and manages solutioning resource allocations.

Norcross, Ga, Us

• Lead Project Manager for the Mobility Voice Mail (MVM) Microsoft Azure Public Cloud Network migration.• Responsible for Overseeing, managing, and leading planning activities and meetings. Gathers and reports project status to management on a regular basis.• Manages project risks, issues, transitions, and jeopardies (coordinating with the business community and Senior Management, implementing steps to mitigate potential effects and removing obstacles.• Creates application level delivery plans and project plans of large scope using Agile standards which is integrated and aligned with the corporate delivery strategy.• Responsible for enforcing the Change Management process.• Obtained Scaled Agile SAFe 4 Agilist Certification.• Obtained Scaled Agile SAFe 5 Practitioner Certification.• Provides Subject Matter Expertise (SME) in the areas of ECOMP Platform and Tech Arch/CTIO, AIC, A&AI, APP-C, ASDC, ASDC, DCAE, CLAMP, ECOMP Portal, ECOMP Scheduler, MSO, PEF, SDN-GC, SDN-CP, SDN-MLC, SNIRO MS, Conductor, VID, CANOPI, GRANITE, PMOSS-Mobility, POLO, RUBY-Mobility, INSIGT, INSTAR, GFP-IP and Workflow Designer technology implementations.

Atlanta, Ga, Us

Responsibilities:• Responsible for managing resources and updating the detailed Technical CIF and SDLC Project Master schedule utilizing MS Project. Performs CIF Stages and SDLC Gates preparation activities, information gathering and Check List Stages/Gate Exit updates. • Solely responsible for communicating the Controlled Pour, New User Interface, Jayhawk (Wingspan Program) project status updates to team members and stakeholders. Consisting of publishing weekly status reports, managing project routine meetings, facilitating technical and design reviews, preparing meeting notes & actions and SharePoint document administration.• Successfully lead the effort to select, configure, provision and test a Global modem that was utilized for the JH 2000 Dispenser M2M UK field test. • Conducts Risk Assessment/Contingency Management and monitoring of project issues consisting of mitigation and risk assessment/contingency plan log updates. • Provides ongoing reporting of Project Performance and tracking. Consisting of tracking Project Schedules. Updating the progress of CIF milestones, Requirements tracking, Deliverables tracking, Design reviews & DFMEA progress tracking.• Provides technical expertise in the area of 4G/LTE Telecommunications modem M2M connectivity requirements, testing & deployment activities. Serves as a consulting resource on the Innovation 4G Modem Qualification project in the area of defining tasks, deliverables and risk assessments. • Serves as the SharePoint Administrator for the Jayhawk and Bluebird Intranet sites. Responsible for new user setups, content management and site maintenance activities. • Supports Jayhawk program Technical and Module Leads on Technology meetings activities. • Coordinates Change Management activities of processes to add new requirements from A spec to HW/SW SRS.• Supports New Product Introduction Management by facilitating BOM and CTB Manufacturing readiness activities.

Responsibilities:• Responsible for managing the AT&T Global Supply Chain (GSC) Oracle Planning Applications within the Mobility group.• Responsible for managing, supporting and allocating IT resources for GSC information technology project implementations, providing ongoing GSC Systems application support activities, establishing user business requirements, creating system enhancement requests, performing end-user security administration functions, performing Mobility order management emergency authorization approvals and working with clients to refine business processes.• Directs internal and external resources work activities to meet project plan deliverables that adhere to SDLC development lifecycle project implementation standards and guidelines utilizing Agile and Waterfall models.• Managed the corporate mobile cell site automation project to upgrade the technology to utilize RFID to monitor and control various alarms and functions at mobile cell sites. The main objective is to monitor various hardware threats, peak hardware performance alerts allowing the company to proactively perform both hardware and software function when needed providing maintenance cost savings and improving the overall customer experience. Project consisted of working with IT developers, internal mechanical engineers and mobile cell solution providers. Project was implemented on time and within budget. • Activities include documenting and improving business processes, developing business requirements for GSC IT project initiatives, review and approval of functional specifications & technical application designs, performing user acceptance testing activities and assembling/auditing production deployment turnover documentation. • Performed Business Continuity Plan Steward role for the Global Supply Chain Organization.

Dallas, Texas, Us

Responsibilities:• Responsible for managing the Cingular Wireless error handling and error prevention project, serves as the liaison between the business integration team, senior management and IT.• Provided leadership to business project team leads and release managers to ensure project alignment, resource utilization and on time delivery.• Provided daily management and prioritization of individual team member workloads, requires a strong understanding of the Cingular Wireless Network Supply Chain application architecture and the interfaces between Oracle 11i, Manugistics, Red Prairie WMS, CATS (Cellular, Asset Tracking System, Telcobuy and Big Brother applications.• Developed and managed the error handling project work plan for business owned activities, closely worked with the IT department to understand the impacts and risks of implementing phases of the error handling project to the supply chain management business.• Directed internal and external resources work activities to meet project plan deliverables, directed the development of business requirements working with the business and IT department to support improved processes, managed functional and technical design between the IT and business teams, and adhered to the SDLC development lifecycle utilizing implementation standards and guidelines.• Documented and communicated status/results to the business and senior management team, responsible for User Acceptance Testing (UAT) and signoff, produced senior management reporting weekly metric scorecard, responsible for end-user training documentation and training delivery including publication of training material on the Cingular Wireless Intranet to support resolving ongoing production application related error conditions. The error handling project had a budget of 2.9 million.

Atlanta, Georgia, Us

Responsibilities: Director, Strategic Systems Planning• Responsible for working with senior management and business operations to identify, document and recommend business process changes to improve the productivity and profitability of the company.Responsibilities: Director, Business Applications Development and Support • Directed the system implementation of a corporate wide Enterprise Resource Planning (ERP) software system, with a $13 million project budget.• Successfully implemented Business Intelligence Reporting, SSA BPCS Financials, General Ledger, Accounts Payable, Accounts Receivable, Material Requirements Planning, Inventory, Shipping, Receiving, Order Entry, Pricing, Purchasing, Billing and Cost Accounting Modules at the corporate office and twelve divisional processing facilities.• Directed and managed a staff of 25-30 technology and business professionals consisting of project leaders, systems analysts, programmers, Information Services managers, and outside consultants in the design, development, and implementation of multiple projects corporate-wide.• Interfaced Business Objects (Business Intelligence) Software at the corporate level utilizing financial applications, ERP and legacy applications.Responsibilities: Project Manager, IS Systems and Programming • Responsible for converting Payroll, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Legal, Administrative, Customer Information File/Certificates of Deposits, Risk Management, Membership Accounting, Inventory, and Supply Chain applications to the IBM AS/400 platform.• Extensive background in evaluating EDI translation software packages that resides on personal computer, midrange, and mainframe computer platforms.• Worked closely with various Value-Added-Networks (VANS) and has implemented EDI solutions integrating VAN service providers and EDI trading partners using ANSI X12 and UCS EDI industry standards.