Hermann S. Email & Phone Number

OVERVIEW I am a native Austrian with the passion, determination, experience and set of skills necessary to effectively lead your organization towards it’s bright future. I am an approachable and strategic leader with thirty years of diverse, ground-up experience, including pre-opening and rebranding. I have effectively supported best-in-class teams in Park City, San Diego, Orange County, Seattle, Switzerland and Austria.STRENGTHS My core managerial strengths exist in leading by example, listening to the voice of the guest, team building, and inspiring goal achievement. I possess a thorough understanding and appreciation for the Service-Profit Chain, VIP protocol, developing talent from within, organizational learning, and architecting brand integrity.I’ve gained significant leadership experience in high-volume resorts and convention center landmarks with up to 140,000 square feet of meeting space, planning and executing renovations, negotiating with organized labor unions, leveraging vendor relationships and improving financial performance in tandem with guest and employee satisfaction. I am a talented trainer and recruiter with a global professional network. I am willing to take calculated risks. I am a collaborative, results-driven leader.I have a high level of financial acumen enabling adept interpretation of information, assessment of costs and benefits of business decisions, and skillful communication of operational and financial strategies. I enjoy the competitive challenge of delivering improved profits over time. I have a proven track record of addressing the issues and creating strategies that contribute to a successful hotel operation.

Listed skills include Food, Restaurant Management, Front Office, Food And Beverage, and 18 others.