Herman Wilkinson Email & Phone Number

Tampa, Fl, Us

Tampa, Fl, Us

Tampa, Florida, United States

Tampa, Florida

Director of National Service, 2015 – PresentIn this role, I direct a team consisting of 40 regional coordinators. I work directly with the CFO, Vice President, and President to implement company-wide initiatives and report on project progress, KPIs, and critical insights. My key responsibilities and achievement include:- Maintaining strong relationships with clients and vendors- Identifying inefficiencies and implementing strategic corrective actions plans- Developing and monitoring key performance indicators- Training internal team members- Managing the Hurricane Emergency Response Team- Negotiating with vendors and maximizing profitabilityAdditional Roles Include: Regional Service Manager, 2012 – 2015Regional Service Coordinator, 2008 – 2012

Operations Manager, 1999 – 2008As an Operations Manager, I directly managed 30 full and part-time employees and managers across two locations. I was responsible for maximizing profitability, streamlining operations, and ensuring aconsistent and excellent customer experience. My key responsibilities and achievement included:- Training and mentoring staff members- Integrating incentive-based rewards programs in alignment with company goals- Receiving the Outstanding Overall Sales Award in addition to achieving outstanding sales andmanagement recognition'sSkills:Use your highest endorsed skills and the skills that are applicable to your ideal position. Include around15-20 top skills and work on getting higher endorsements counts for those skills. Recommendations toadd:- Training- Team Development- Strategic Planning- Vendor Relations- Contract Negotiations- Cost Saving- Process Improvement