Who is Herman Y. Indra? Overview
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Quick answer
Herman Y. Indra is listed as Customer Support Team Leader at Algonova, based in Denpasar, Bali, Indonesia. AeroLeads shows a matched LinkedIn profile for Herman Y. Indra.
Herman Y. Indra previously worked as Customer Support Team Leader at Algorithmics Global and Customer Service Team Lead at Algorithmics Global. Herman Y. Indra holds Bachelor Of Education - Bed, English/Language Arts Teacher Education from Universitas Jember.
Company email context
Email format at Algonova
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Algonova
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Profile bio
About Herman Y. Indra
I have been working in Bali since 2014. My scope of works are related to customer support, internal sales and marketing.During the work, I achieve such company goals and KPIs , and I also gained some soft skills e.g. Google Workspace, Google Ads, CRM, Adobe Photoshop (and some Adobe products), etc.Besides, I have passion in stock investment matters, started and exploring since 2017.
Current workplace
Herman Y. Indra's current company
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11 roles
Herman Y. Indra work experience
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Customer Support Team Leader
Customer Service Team Lead
As a Customer Service Team Lead, I oversee the performance and operational efficiency of the customer service team, ensuring that key performance indicators (KPIs) are met. My responsibilities include updating and processing data, tracking the daily goals and needs of each CS manager, and providing strategic direction through the implementation of both short-term and long-term initiatives. I report directly to the department head, regularly participate in leadership meetings, and work collaboratively to drive improvements and optimize processes. I am dedicated to fostering a productive and goal-oriented team environment to enhance customer satisfaction and operational outcomes.
Customer Service And Internal Sales Specialist
- Contacting client who signed and paid already for the course- Enrollment job (coordination between parents, teachers and kids to choose most suitable time to be in active group)- Processing all cases in Back Office- Do supporting job (handling complains, tech issues, and refund) to maximizing customer experience- Attracting conversations and making leads from social media- Internal sales/Repeated payment (reminding, contacting, and helping customers to prolongate the course)
Mar 2023 - Sep 2024
Sales Specialist
Jan 2023 - Apr 2023
Ads Quality Rater
Sales Specialist
Oct 2022 - Dec 2022
Sales Team Lead
Jul 2022 - Oct 2022
Sales Representative
Dec 2021 - Jul 2022
Marketing Executive
Pt Indohomes
Oct 2017 - Feb 2022
Social Media Marketing Specialist
4Xfalcon Bali
Feb 2014 - Jun 2017
1 education record
Herman Y. Indra education
FAQ
Frequently asked questions about Herman Y. Indra
Quick answers generated from the profile data available on this page.
What company does Herman Y. Indra work for?
Herman Y. Indra works for Algonova.
What is Herman Y. Indra's role at Algonova?
Herman Y. Indra is listed as Customer Support Team Leader at Algonova.
Where is Herman Y. Indra based?
Herman Y. Indra is based in Denpasar, Bali, Indonesia while working with Algonova.
What companies has Herman Y. Indra worked for?
Herman Y. Indra has worked for Algonova, Algorithmics Global, Welocalize, Refocus, and Kodland.
How can I contact Herman Y. Indra?
You can use AeroLeads to view verified contact signals for Herman Y. Indra at Algonova, including work email, phone, and LinkedIn data when available.
What schools did Herman Y. Indra attend?
Herman Y. Indra holds Bachelor Of Education - Bed, English/Language Arts Teacher Education from Universitas Jember.
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