Herman Baxter Jr. Email & Phone Number

Houston, TX, US

Hockley, TX, US

North Carolina, United States

Texas, United States

Texas, United States

Oversee the growth of the New Professionals ACT to ensure all employees are welcomed into a personal and professional development community.Act as a direct liaison to the Executive Sponsors, Champions, DEI Office and other business partners both internally and externally. ​Responsible for working with ACT leadership to set the global strategic direction.

Houston, Texas, United States

• Manage the correspondence between all members of the sales team, internal stakeholders, and dedicated customers. Collaborated with the sales team and other business segments to ensure customer needs are met and exceed.
• Lead regular cross-functional, global calls.
• Weekly open order report management (4-6 hours weekly), review, and customer presentation.
• Utilize analytical and problem-solving skills to assist customers with an array of problems
• Advocate for the customer to internal stakeholders. Ensures business is processed in the plant effectively to optimize account satisfaction
• Manage customer expectations with the communication process including customer surveys, questionnaires, design changes, and custom specifications

Suwanee, Georgia, United States

I ensure all our customer's future orders are entered in an timely manner so they will avoid as many delays as possible. Also, I am receiving leadership training from my supervisor, manager, and director of the call center.

Duluth, Georgia, United States

I started working part-time as a team member handling the cash register and providing excellent customer service. After working part-time as a team member for four months, I was promoted to Team Lead. I had the responsibility to coach and train new employees, oversee team members by direction of the night manager, assist manager with closing procedures.