Hermela Tilaye Email & Phone Number

Supervised manage filling systems and assisted in data entry tasks for two different sorting systemsCompleted 8 data entry systems and filing to keep records updated for easy retrievalScheduled, coordinated and confirmed appointments and meetings for 10 tax professionalsResolved customer issues, cross sold new products and settled 100% of all inventory quickly and notified owner immediately when problems escalatedAnswered multi-line phone system and transferred callers to department or staff member

Managed daily operations, including staff scheduling, inventory control, and vendor communicationCollaborated with two owners to develop and implement marketing strategies, resulting in increased foot traffic and salesCompleted 5 daily regular inventory counts to verify stock levels, address discrepancies, and forecast future needsMentored 10 team members to enhance professional development and guide through tasks

Produced 100+ point of sale displays and 50+ in store displays for retail shops, sourcing props and accessories, assisted evaluating design displays, stands and panels for customersCollaborated with a team of 35 to ensure store cleanliness and inventory managementOrganized 20+ racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise

Bachelor Of Business Administration - Bba, Marketing, 3Rd Year

Associate Of Arts - Aa, Business Administration And Management, General