Alejandro Posada Email & Phone Number

Antioquia, Colombia

Medellín, Antioquia, Colombia

In this role, I collaborated closely with cross-functional team members to plan and manage data-driven development projects. My contributions included defining user stories, crafting detailed project specifications, and ensuring that capacity planning and budgeting aligned effectively with project requirements. Working within an Agile framework.

Pittsburgh, Pennsylvania, Estados Unidos

Guide the team and stakeholders through the Agile framework, facilitating efficient communication and ensuring project goals are met.Team building, foster collaboration, trust, and a positive work environment, leading to enhanced productivity and employee satisfaction.Employing SCRUM and Kanban principles, to optimize workflow management, promote.

Medellín, Antioquia, Colombia

• Guide the development team and stakeholders on the proper use of SCRUM artifacts andceremonies.
• Facilitate and coordinate the required spaces for different SCRUM ceremonies.
• Support the team during the planning and execution of activities in each sprint.
• Monitor the team's effectiveness and quality compliance.
• Manage impediments identified by the team that hinder the proper execution of theiractivities.
• Assign the committed activities in the sprint to each member of the team.

Medellín, Antioquia, Colombia

• Provide guidance to process owners on the SCRUM development methodology, its phases,principles, ceremonies, and artifacts.
• Support the development team during the planning and execution of sprints.
• Develop new functionalities according to the activities in the sprint backlog.
• Participate in sprint and project retrospectives.
• Analyze and escalate user requirements for different applications used (DMS, Facture,Exiware, Comunike CRM).
• Coordinate developments in CRM application with developers.

Medellín, Antioquia, Colombia

• Management and coordination of IT services provision from the help desk.
• Scheduling, monitoring, and evaluating preventive maintenance performed by third parties.
• Measurement of service metrics related to operations.
• Monitoring and tracking SLAs (Service Level Agreements) and OLAs (Operational LevelAgreements).
• Maintenance and updating of the device database.
• Monitoring the scheduling and execution of backups for the various databases required forbusiness operations.

Medellín, Antioquia, Colombia

• Procurement of services related to the company's technological platform at the physicallevel, monitoring during service provision, and evaluation.
• Implementation and maintenance of backup policies for the company's databases.
• First-level technical support in the company's ERP (Administrative and Managerial System,SAG).
• Measurement and analysis of management indicators (effectiveness, availability, andcompliance).
• Create the necessary SQL queries for different business units to support decision-making.
• Troubleshooting issues related to product commercialization using programminglanguages.

Master'S Degree, Project Management

Especialista En Gerencia De Proyectos Y Bi, Computational Science, Especialista En Gerencia De Proyectos Y Bi

Ingeniero De Sistemas, Computer Software Engineering, Ingeniero De Sistemas

Administrador De Sistemas De Información, Computer Engineering, Administrador De Sistemas De Información