Hermine Mbah Mbole Email & Phone Number

Douala, Cameroon

Overseeing the end-to-end sales cycle on all new & existing business for key accounts. From building business cases, investment analysis & financial modelling, to prospecting & selling the offer (including contract negotiation) then execution, revenue assurance and debt collection.Lead on response to tenders from customers with excellent crossfunctional collaboration.Meticulous contract management and compliance to SLAs by both clients and IHS. Lead in customer engagement and track customer satisfaction.Identifying mutually beneficial opportunities, leading negotiations with existing customers on discounts and adjustments for existing or new services. Ensure seamless completion of onboarding for new customers including execution and satisfaction.Quarterly/annual budget and budget re-forecasting process for three major revenue streams.

Douala I, Littoral, Cameroon

Douala Cameroon

Aligns all parties (Roll-out, Site Acquisition, Operations, Legal, Finance) in the order to cash process, making sure the site delivery and integration process is fast tracked and invoicing is timely.Quarterly revenue assurance by a review of all projects, billable services, and other factors impacting revenue, enabling management to promptly make key business decisions, improving cash flow.High-level reporting on business updates. Producing weekly, monthly, quarterly & annual reports for top management and IHS group on the progress of in-country business.

Douala

Advertising and Promotion Process Improvement Project which significantly cut company Advertising and Promotional costs across Twenty-one West and Central African Partner Markets. Overseeing the quality and timely delivery of the Controls Assurance and Risk Management (CARM) Process and advising management on the status of the Business’ control environment.

Bachelor’S Degree, Accounting

High School

Education record