Herminio Baldó
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Herminio Baldó Email & Phone Number

Principal Consultant and Trainer at Morphis Consulting
Location: Greater Madrid Metropolitan Area, Spain, Spain 13 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
Role
Principal Consultant and Trainer
Location
Greater Madrid Metropolitan Area, Spain, Spain
Company size

Who is Herminio Baldó? Overview

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Quick answer

Herminio Baldó is listed as Principal Consultant and Trainer at Morphis Consulting, a company with 5 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Herminio Baldó.

Herminio Baldó previously worked as Principal Consultant & Trainer at Morphis Consulting and Country Business Manager at Assistbox. Herminio Baldó holds Licenciado En Ciencias Económicas Y Empresariales Y Actuario De Seguros, Actuarial Science from Universidad Complutense De Madrid.

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Morphis Consulting

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Profile bio

About Herminio Baldó

Executive Manager with 30+ years’ experience in Insurance, with recognized leadership skills and strong competences in actuary, organization and customer satisfaction programs. Effective Customer Experience Director experienced, at international level, in change management, operational excellence and complex programme management. Empathic, loyal and customer focused with demonstrated ability to work in an international environment, combining analytical and strategic approaches. With a dynamic, innovative and influential approach has successfully led large scale customer experience and quality of service programs to improve customer satisfaction, increase revenues and minimize costs.

Listed skills include Aseguradoras, Cambio Organizacional, Change Management, Project Management, and 12 others.

Current workplace

Herminio Baldó's current company

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Morphis Consulting
Morphis Consulting
Principal Consultant and Trainer
Madrid, ES
Employees
5
AeroLeads page
13 roles · 40 years

Herminio Baldó work experience

A career timeline built from the work history available for this profile.

Principal Consultant & Trainer

Current

Madrid Y Alrededores, España

We aspire to be value-add partners and help organizations improve their operational performance, while also creating a culture of continuous improvement.We partner with managers and employees to identify key blockers to value creation and co-design effective solutions. Our approach is hands-on and based on tested frameworks and practices, adapted to the.

Mar 2020 - Present

Country Business Manager

Current

Madrid, Comunidad De Madrid, España

A communication platform enabling online store experience, telehealth and remote customer support.AssistBox, has video conference, face verification and chat capabilities, also has the ability to control remote mobile devices. By this capabilities, customers are able to service from anywhere and whenever they want and experts can remotely solve problems.

Apr 2020 - Present

Sales And Marketing Director At Saint-Gobain Glassdrive Spain

Madrid Area, Spain

Montaje y reparación de cristales en la automociónRed de más de 200 Talleres en EspañaServicios prestados a las Compañías de Seguros y a Particulares50 Talleres propiosCall Center para atención a clientes

Mar 2017 - Oct 2019

Regional Head Of Customer Experience

España

Reporting to the regional Chief Marketing and Distribution Officer, led Customer Experience strategy across 28 countries and 13,000 employees within the Mediterranean and LatAM region to promote customer satisfaction, leveraging customer insight to define Customer Experience Strategy, and implementing differentiated customer experiences

2012 - Dec 2016

Quality Of Service And Transversal Initiatives Program Manager

España

Drove differentiation strategy through ensuring the delivery of high quality of service, at minimum cost, leveraging an international and diverse team of change agents, and engendering consistent KPI monitoring to facilitate effective knowledge share and improve proximity management

2009 - 2012 ~3 yrs

Regional Operational Excellence Leader (Axa Way/Six Sigma Program)

España

Developed and implemented Operational Excellence Strategy for the AXA Mediterranean and Latin-American region entities. Reengineered business processes and project management protocols to resolve silo mentality and support Quality of Service initiatives. Managed Six Sigma resource team securing a target of 17M€ Project Net Income at regional level

2006 - 2008 ~2 yrs

Six Sigma Master Black Belt And Program Manager

España

Successfully built up business process management initiatives to create sustainable self-sufficient improvement programmes, leading Black Belt projects and initiating internal talent management programme

2004 - 2006 ~2 yrs

Six Sigma Black Belt

España

Led Six Sigma transformation programme (AXA Way) within the entity working closely with key stakeholders to win hearts and minds exercise and identify and scope out potential project opportunities

2003 - 2004 ~1 yr

Director Técnico-Actuarial Vida Y No Vida Para España

Uap Insurance

España

1996 - 1999 ~3 yrs

Asistente Ejecutivo Al Director General No Vida

Uap Insurance

Madrid Y Alrededores, España

1989 - 1996 ~7 yrs

Actuario De Vida Y Pensiones

Uap Insurance

Madrid Y Alrededores, España

1986 - 1989 ~3 yrs
1 education record

Herminio Baldó education

FAQ

Frequently asked questions about Herminio Baldó

Quick answers generated from the profile data available on this page.

What company does Herminio Baldó work for?

Herminio Baldó works for Morphis Consulting.

What is Herminio Baldó's role at Morphis Consulting?

Herminio Baldó is listed as Principal Consultant and Trainer at Morphis Consulting.

Where is Herminio Baldó based?

Herminio Baldó is based in Greater Madrid Metropolitan Area, Spain, Spain while working with Morphis Consulting.

What companies has Herminio Baldó worked for?

Herminio Baldó has worked for Morphis Consulting, Assistbox, Glassdrive España, Axa Emerging Markets - Emea-Latam, and Axa Medla Region.

How can I contact Herminio Baldó?

You can use AeroLeads to view verified contact signals for Herminio Baldó at Morphis Consulting, including work email, phone, and LinkedIn data when available.

What schools did Herminio Baldó attend?

Herminio Baldó holds Licenciado En Ciencias Económicas Y Empresariales Y Actuario De Seguros, Actuarial Science from Universidad Complutense De Madrid.

What skills is Herminio Baldó known for?

Herminio Baldó is listed with skills including Aseguradoras, Cambio Organizacional, Change Management, Project Management, Team Management, Mejora De Procesos De Negocio, Insurance, and Estrategia.

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