Herminio Baldó Email & Phone Number
Who is Herminio Baldó? Overview
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Herminio Baldó is listed as Principal Consultant and Trainer at Morphis Consulting, a company with 5 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Herminio Baldó.
Herminio Baldó previously worked as Principal Consultant & Trainer at Morphis Consulting and Country Business Manager at Assistbox. Herminio Baldó holds Licenciado En Ciencias Económicas Y Empresariales Y Actuario De Seguros, Actuarial Science from Universidad Complutense De Madrid.
Email format at Morphis Consulting
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About Herminio Baldó
Executive Manager with 30+ years’ experience in Insurance, with recognized leadership skills and strong competences in actuary, organization and customer satisfaction programs. Effective Customer Experience Director experienced, at international level, in change management, operational excellence and complex programme management. Empathic, loyal and customer focused with demonstrated ability to work in an international environment, combining analytical and strategic approaches. With a dynamic, innovative and influential approach has successfully led large scale customer experience and quality of service programs to improve customer satisfaction, increase revenues and minimize costs.
Listed skills include Aseguradoras, Cambio Organizacional, Change Management, Project Management, and 12 others.
Herminio Baldó's current company
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Herminio Baldó work experience
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Principal Consultant & Trainer
CurrentWe aspire to be value-add partners and help organizations improve their operational performance, while also creating a culture of continuous improvement.We partner with managers and employees to identify key blockers to value creation and co-design effective solutions. Our approach is hands-on and based on tested frameworks and practices, adapted to the.
Country Business Manager
CurrentA communication platform enabling online store experience, telehealth and remote customer support.AssistBox, has video conference, face verification and chat capabilities, also has the ability to control remote mobile devices. By this capabilities, customers are able to service from anywhere and whenever they want and experts can remotely solve problems.
Sales And Marketing Director At Saint-Gobain Glassdrive Spain
Montaje y reparación de cristales en la automociónRed de más de 200 Talleres en EspañaServicios prestados a las Compañías de Seguros y a Particulares50 Talleres propiosCall Center para atención a clientes
Regional Head Of Customer Experience
Reporting to the regional Chief Marketing and Distribution Officer, led Customer Experience strategy across 28 countries and 13,000 employees within the Mediterranean and LatAM region to promote customer satisfaction, leveraging customer insight to define Customer Experience Strategy, and implementing differentiated customer experiences
Quality Of Service And Transversal Initiatives Program Manager
Drove differentiation strategy through ensuring the delivery of high quality of service, at minimum cost, leveraging an international and diverse team of change agents, and engendering consistent KPI monitoring to facilitate effective knowledge share and improve proximity management
Regional Operational Excellence Leader (Axa Way/Six Sigma Program)
Developed and implemented Operational Excellence Strategy for the AXA Mediterranean and Latin-American region entities. Reengineered business processes and project management protocols to resolve silo mentality and support Quality of Service initiatives. Managed Six Sigma resource team securing a target of 17M€ Project Net Income at regional level
Six Sigma Master Black Belt And Program Manager
Successfully built up business process management initiatives to create sustainable self-sufficient improvement programmes, leading Black Belt projects and initiating internal talent management programme
Six Sigma Black Belt
Led Six Sigma transformation programme (AXA Way) within the entity working closely with key stakeholders to win hearts and minds exercise and identify and scope out potential project opportunities
Director De U.S. Gaap Y Productos Financieros
Director Técnico-Actuarial Vida Y No Vida Para España
Asistente Ejecutivo Al Director General No Vida
Actuario De Vida Y Pensiones
Herminio Baldó education
Frequently asked questions about Herminio Baldó
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What company does Herminio Baldó work for?
Herminio Baldó works for Morphis Consulting.
What is Herminio Baldó's role at Morphis Consulting?
Herminio Baldó is listed as Principal Consultant and Trainer at Morphis Consulting.
Where is Herminio Baldó based?
Herminio Baldó is based in Greater Madrid Metropolitan Area, Spain, Spain while working with Morphis Consulting.
What companies has Herminio Baldó worked for?
Herminio Baldó has worked for Morphis Consulting, Assistbox, Glassdrive España, Axa Emerging Markets - Emea-Latam, and Axa Medla Region.
How can I contact Herminio Baldó?
You can use AeroLeads to view verified contact signals for Herminio Baldó at Morphis Consulting, including work email, phone, and LinkedIn data when available.
What schools did Herminio Baldó attend?
Herminio Baldó holds Licenciado En Ciencias Económicas Y Empresariales Y Actuario De Seguros, Actuarial Science from Universidad Complutense De Madrid.
What skills is Herminio Baldó known for?
Herminio Baldó is listed with skills including Aseguradoras, Cambio Organizacional, Change Management, Project Management, Team Management, Mejora De Procesos De Negocio, Insurance, and Estrategia.
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