Hernan Serna Email and Phone Number
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Professional experienced in managing cellular homologations teams, analysis of KPIs and quality assurance in all field test activities regarding homologation process. Expenses and budget control. Skilled in staff supervision, leadership, work under pressure and customer care. Experienced in CDMA, GSM, WCDMA, HSDPA, LTE & VoLTE technologies. Background includes support to carriers (cellular operators) in processes of cellular homologation. Knowledge in carrying out commercial and technical relationship with Colombian cellular operators. Planning, coordination and execution of technical tests on RF and user interface in cellular phones in cellular carriers as well in cellular vendors. Knowledge in diagnose (Datalogs) and flashing tools for cellular phones. Excellent communication and negotiation skills, in group settings as well as in individual situ. Fluent in English and conversant in Spanish
Marquistesch
View- Website:
- marquistech.com
- Employees:
- 73
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Senior Field EngineerMarquistesch Feb 2021 - PresentColombia
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Homologation EngineerTm Cell │ Simply Better May 2017 - Dec 2020Bogotá D.C., Colombia• Create SW and customization requirements.• Prepare all required documentation in homologation processes.• Manage customer requirements and ensure that all requirements are implemented in products.• Perform internal validation testing of software releases and issues report.• Prepare the homologation samples and delivery to customer. -
Country ManagerAt4 Wireless Mar 2011 - Dec 2016Bogota, Colombia• Responsible of the Colombia operation in Movistar homologation process.• Planning, technical control and follow-Up in all field test activities executed by outsourcing.• Workload weekly planning.• Outsourcing resources optimization.• Quality assurance and effiency in services executed by outsourcings.• Test reports approval.• Link between vendors and Movistar Colombia. -
Technical ControllerMotorola Nov 2005 - Jan 2009• Planning, technical control and follow-Up in all field test activities executed by outsourcings in Latin America North. (4 Outsourcings)• Definition and implementation of management indicators in Field Test outsourcings.• Expenses approval and budget control in PFE LAN (Product Field Engineering Latin America North).• Workload weekly planning.• Outsourcings resources optimization.• Quality assurance and effiency in services executed by outsourcings.• Test reports approval.• Pre invoices and invoices approval.• Technical and budget control of all internal requirements regarding the field test activities. -
Handsets Evaluation ProfessionalBellsouth Colombia 2002 - 2004Colombia• Coordinate process of handsets homologation in CDMA and TDMA.• Results evaluation and making decision for handsets approval.• Performing of technical test in RF (Field tests), laboratory test and user interface.• Creation and actualization of PRL (Preferred Roaming List) for BSC.• Feedback with the handsets vendors about the homologation process and issues.Accomplishmento Creation of the Handsets Evaluation Area and CDMA handsets homologation process implementation. Honored with Bellsouth President’s Club Award in March of 2003.
Hernan Serna Skills
Hernan Serna Education Details
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Administrador Empresas
Frequently Asked Questions about Hernan Serna
What company does Hernan Serna work for?
Hernan Serna works for Marquistesch
What is Hernan Serna's role at the current company?
Hernan Serna's current role is Senior Field Engineer en Marquistesch.
What is Hernan Serna's email address?
Hernan Serna's email address is se****@****ail.com
What schools did Hernan Serna attend?
Hernan Serna attended Pontificia Universidad Javeriana.
What skills is Hernan Serna known for?
Hernan Serna has skills like Planning, Estrategia Empresarial, Servicio Post Venta, Redes De Celdas, Cdma, Team Leadership, Homologation, 3g, Liderazgo De Equipos, Pruebas, Hspa+, Lte Y Nfc.
Who are Hernan Serna's colleagues?
Hernan Serna's colleagues are Shrutik Chavan, Suraj Kumar, Alcidinei De Sousa Silva, Suraj Kukreti, Sandeep Kumar, Anoop Sen, Anil Gujjar.
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