Hernan Vera Email & Phone Number

La-Paz, Bolivia

1. Creates and updates an efficient marketing plan to increase Product Awareness of a small, family-owned factory that dedicates its strength in producing the first Andean limoncello & arancello.2. Solicit and establish trade agreements with Food & Beverage providers and distributors for a profitable and efficient delivery of limoncello in high volume.3. Participates in Trade Fairs to increase product awareness and brand recognition of Lemoncello de Altura® to the company’s target audience.4. Created and updates company’s webpage (www.TariaTerra.com), uses efficient SEO strategy to increase web traffic and engages customers via social media outlets.

Washington D.C. Metro Area

1. Responsible for ensuring the optimal working environment for all the organization's staff members by providing full maintenance services of the bank as well as promoting safety conditions. This including the use of:1.a) Problem-solving skills in order to resolve any issues related to the maintenance of the building. 1.b) Multi-tasking in a fast-paced environment since concerns frequently arose simultaneously. 1.c) Planning for future needs depending on several factors, such as weather and business needs.2. Assisted clients on various assignments in regard to administrative duties that includes Spanish/English translation, Excell Database Management and reporting, and ordering of office supplies.

Smithsonian Institution - National Air & Space Museum

Smithsonian Instituion - National Museum Of American History

United States

1) Updated content information on the hotel’s website. 2) Prospected, silicate, negotiated, & booked signed contracts3) Prepared Banquet Event Orders (BEO), serviced accounts, and reconciled bill review.

United States

1) Updated content information on the hotel’s website. 2) Prospected, silicate, negotiated, & booked signed contracts – SMERF market, groups of 10 or more

United States

Developed & administered Delphi query reportso Quarterly productivity reports of individual sales managers. o Created and executed various Market Vision reports from internal database. Perform Network System Administrator duties and responsibilities that include maintaining and administering Delphi/Newmarket Database. Updated content information on the hotel’s website. Project Management: o Planned, created, and executed an online guest satisfaction survey. o Assisted the catering team in updating 2010 catering menus. Updated Delphi with the new menus.o Planned, researched, and collected potential sales leads for the SMERF market. Detailed / Serviced rooms only bookings. Designed, Created, & distributed print advertisements and flyers. Copies available upon request.

United States

Formulation and execution of data query reports (Market Vision & Opera) Perform Network System Administrator duties and responsibilities that include maintaining and administering Delphi/Newmarket Database. Maintain & update the content information on the hotel’s website displayed to the public. Designed, Created,k & distributed print advertisements and flyers. Copies available upon request. E-Marketing includes the creation and implementation of e-mail blasts. Collected mass number of e-mails and sorted by market segment. Concept of market niche is applied when sending e-mail blast to hand-picked group listings

1) Troubleshoot and resolved network issues with MICROS server, routers, and terminals when system were down.2) Executed MICROS reports & On Demand to track menu items / sales / labor figures and the consolidation of desired data. 3) Execute revenue report and check control procedures at the end of every shift. 4) Supervises a staff of up to 15 associates at a time in the department of Food & Beverage, which includes at one point or another, 1 casual restaurant, Room Service, 2 lounges, and Starbucks. 5) Managed Starbucks Kiosk that includes:• Trained Baristas• Managed & reconciled inventory • Created PAR levels and ordered accordingly• Managed cash handling procedures

Master’S Degree, Marketing

Bachelor Of Science (B.S.), Hotel/Motel Administration/Management

High School Diploma

High School