Erica Hernandez work email
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Erica Hernandez personal email
As the Co-Founder of HWS Advisors LLC, I am dedicated to ushering in a new era of advisory services that empower state agencies to enhance their software integration processes. With a robust background in client-centric SaaS transformations and government technology strategies, I am committed to driving innovation and delivering impactful solutions.My career began with nearly a decade of hands-on experience in local and state government, from 2000 to 2011. In roles ranging from case worker to program analyst, I gained a deep understanding of the complexities and inefficiencies within public sector systems. These formative years provided me with invaluable insights into the challenges faced by government agencies, such as flawed requirements, misaligned contracts, and budget overruns.Building on this foundation, I spent over 13 years at leading firms like Accenture and IBM, where I specialized in guiding organizations through digital transformations. My focus has always been on enhancing efficiency and optimizing costs through innovative technology solutions. I am passionate about using technology as a force for good and turning challenges into opportunities that set new standards for success.At HWS Advisors, we are dedicated to helping state agencies improve their ability to solicit, integrate, manage, and optimize vendor software solutions. Let’s connect to explore how my experience and insights can support your strategic goals and drive transformative results. Together, we can achieve extraordinary outcomes.
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Senior Inside Sales ManagerWescoClayton, Nc, Us -
Co-FounderHws Advisors Aug 2024 - PresentClayton, North Carolina, United States -
Presales Collective MemberPresales Collective Oct 2022 - Present -
Director, Solution EngineeringCardinality-Ai Sep 2023 - Jun 2024Clayton, North Carolina, United StatesAs the Director of Solutions Engineering - Pre Sales, my primary objective is to collaborate closely with our sales and product teams to provide innovative and customized solutions to prospective clients. My role encompasses overseeing the entire pre-sales process, from solution design and product demonstrations to proof of concepts and technical presentations. I am passionate about building and nurturing relationships with potential clients, understanding their unique business challenges, and aligning our offerings to meet their needs effectively.My performance is gauged by customer satisfaction and quarterly sales growth with annualized goals. I have the privilege of leading a team of highly experienced pre-sales engineers, both in the U.S. and overseas. This leadership position allows me to contribute to building a client-centric culture and convey the value propositions for multi-million dollar implementations. -
Manager, Solution Engineering (Pre-Sales)Cardinality-Ai Sep 2022 - Sep 2023Clayton, North Carolina, United StatesCollaborate with customers, sales, and partners to interpret customer requirements and their needs to develop and deliver unique solutions that will drive end-customer success. Solution Engineering in an ever-changing environment with expertise in solution design, business consulting, and technology to drive innovation. Develop and maintain relationships with key strategic partners; build trust through deep functional knowledge and technical expertise of customer platforms and needs. -
Presales ConsultantRedmane Technology Llc Nov 2017 - Sep 2022Raleigh, North Carolina, United StatesPrimarily focused on supporting pre-sales activities, including presenting the value and benefits of our product portfolio through demonstrations and technical discussions in a trusted advisor capacity, providing hands-on support of our Customer Success Team, integration, and deployment, as well as using soft skills to build and manage both internal and customer relationships to drive our collective success. Effectively consult with management of our delivery organizations. Participate in sales planning and business development activities. Develop and demonstrate moderately complex solutions. Architect solutions and prototype solutions for customers and potential customers. Participate in industry functions, seminars, and round tables to know the latest in industry. Interact with development to enhance/refine our products in areas of expertise. -
Practice / Delivery Manager For CanadaRedmane Technology Llc Oct 2019 - Aug 2021Raleigh-Durham, North Carolina AreaResponsible for managing the delivery of technology solutions for the RedMane Canadian Practice while keeping multiple projects on time and budget simultaneously. Delivering recurring project budget reports to multiple levels of internal and external stakeholders. Spearheaded continual process improvement for all program areas in concert with input from delivery, financial and management teams. Implemented cross functional partnerships between internal teams and those across the US and Canadian practices. Accountable for implementing value added efficiencies for multiple clients and programs with often competing priorities. -
Project Manager Business DevelopmentRedmane Technology Nov 2017 - Sep 2019Raleigh-Durham, North Carolina AreaEstablishing rapport with clients while identifying their business needs. Increasing the value of current customers while attracting new ones. Developing estimates/quotes and proposal for clients. Training personnel and helping team members develop their skills. Plan, budget, oversee and document all aspects of a project. Lead multiple software projects teams while developing and monitoring project budget, guiding stakeholders, empowering project staff, ensuring deliverables are met on time and on budget and tracking metrics/milestones. -
Project Business AnalystRedmane Technology Llc Sep 2013 - Nov 2017Raleigh-Durham, North Carolina AreaHelp businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. Providing strategic business analysis services to business partners. Working closely with the business units to gain in-depth understanding of customer's business strategy, processes, services, roadmap and the context in which the business operates. -
Business ConsultantIbm Jan 2013 - Aug 2013Research Triangle Park, NcSenior Business Analyst/Consultant with expertise in Social Services for government/state programs. Deliver project implementations and act as a Subject Matter Expert (SME) and primary resource for implementations in Social Services. Responsible for the delivery of project implementations while working with clients and systems integration partners on requirements definition/elaboration, functional design, fit/gap, CBAS configuration, and testing. -
Senior System AnalystAccenture Technology Solutions May 2011 - Jan 2013Raleigh-Durham, North Carolina AreaProvides leadership and coordination of project teams consisting of management. users, IT staff, and vendors. Performs systems analyst activities and makes recommendations in areas that require a high level of technical competency. Analyse how well software, hardware and the wider IT system fit the business needs of a client. They write requirements for new systems and may also help implement them and monitor their effectiveness. -
Associate Governmental Program AnalystState Of California Apr 2010 - Apr 2011Sacramento, California AreaPerforms the more responsible, varied, and complex technical analytical staff services assignments such as program evaluation and planning; policy analysis and formulation; systems development; budgeting,planning, management, and personnel analysis; and continually provides consultative services to management or others. A subject-matter generalists demonstrating possession of intellectual abilities, the management tools, and the personal qualifications to succeed in a variety of general staff services settings. -
Child Support SpecialistLos Angeles County Jan 2005 - Mar 2010Commerce, CaIn charge of monitoring child support payments, ensuring individuals with financial obligations comply with the legal settlement terms. Working both at the county and state level, assessing the clients' financial situations, gathering, and analyzing financial statements, performing interviews and follow-up calls, and producing regular progress reports. Developed and prepares reports to document program performance and productivity. Furthermore, as a child support specialist, it is essential to maintain records of all transactions and procedures, resolving issues and concerns should there be any. -
Eligibility WorkerLos Angeles County Jan 2000 - Jan 2005Norwalk, CaAssist people in enrolling or stay enrolled in social programs. Collect and interpret individuals’ information in interviews, through references, and by verifying personal and financial data. Provide resources and materials to clients, setting up appointments, following up with enrollees to determine progress, and interacting with agencies to learn about services or changes to programs. Compare an individual’s profile with established requirements, then using the information collected to determine what benefits someone is eligible to receive.
Erica Hernandez Skills
Erica Hernandez Education Details
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Business Administration And Management, General -
Business Management
Frequently Asked Questions about Erica Hernandez
What company does Erica Hernandez work for?
Erica Hernandez works for Wesco
What is Erica Hernandez's role at the current company?
Erica Hernandez's current role is Senior Inside Sales Manager.
What is Erica Hernandez's email address?
Erica Hernandez's email address is er****@****ane.com
What schools did Erica Hernandez attend?
Erica Hernandez attended University Of Phoenix, University Of Phoenix-Southern California Campus.
What are some of Erica Hernandez's interests?
Erica Hernandez has interest in Social Services, Children, Civil Rights And Social Action, Human Rights, Health.
What skills is Erica Hernandez known for?
Erica Hernandez has skills like Program Management, Software Documentation, Business Analysis, User Acceptance Testing, Requirements Analysis, Business Process, Requirements Gathering, Business Process Improvement, Testing, Government, Leadership, Management.
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Erica Hernandez
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