Deanna Hernandez Email & Phone Number

Dearborn, Michigan, Us

Shifted into a global supply chain leadership role and tasked with improving quality, enhancing operational efficiency, reducing cost, and ensuring seamless order fulfillment of aftermarket parts for Ford dealers and customers. Partnered with the Director of Supply Chain Management and cross-functional teams to devise and implement strategies to reduce past due shipments, improve fill rates, increase inventory turns, and reduce turnover. Improved fill rates to pre-pandemic levels, taking them from 88% in 2020 to 96.3%, in December 2023.

Dearborn, Michigan, Us

Promoted to oversee Ford and Lincoln distribution networks across the Americas (US, Canada, Mexico) and Dubai, UAE. Managed 26 distribution locations, 13 contract packager sites, a logistics company, an engineering department, and a team comprising 225 salaried and 2,000 hourly employees. Brought in during the global COVID-19 pandemic with an immediate mandate to reduce a significant backlog of materials (10 million parts) in the distribution centers and contract packager sites. Concurrently, directed strategic and tactical projects, maintained inventory oversight, and provided support for international operations in the face of disrupted automotive supply chains.

Dearborn, Michigan, Us

Brought in to turn around Ford’s Southeast Michigan Redistribution Center, a facility that provides daily delivery services to 1,200+ Ford and Lincoln-Mercury dealerships. The strategically important center had become mired by a lack of process, which led to inefficiencies, inaccurate reporting, and budgeting discrepancies. Oversaw the performance of 150 salaried and 1,000+ hourly employees. Delivered a 46% reduction in detention expenses. Worked cross-functionally to reverse a pattern of high truck dwelling times. Also, led workforce-wide efforts to optimize the order processing timeline. Reduced averages from 30 days to just 13 days in second-year of initiative.

Dearborn, Michigan, Us

Promoted to Regional Manager, serving as the first female appointee within the network. Expanded oversight to 85 employees servicing over 1,200 dealerships. Successfully spearheaded negotiations for local contracts between Ford and UAW for the New York High-Velocity Center in addition to 4 other facilities within my region.Earned back confidence among executive leaders, which resulted in approval for additional staff and the allocation of an aftermarket brand to the facility.

Dearborn, Michigan, Us

Led the turnaround of a struggling parts distribution hub, accounting for 10% of Ford Motor Company’s US Distribution Network. As plant manager, managed a team of salaried and UAW employees that provided daily delivery services to ~280 Ford and Lincoln Mercury dealerships. Orchestrated seamless daily delivery services to 352 Ford and Lincoln-Mercury dealerships. Transformed one of the lowest performing Ford distribution centers to a top quartile performer, taking the facility from its position as 18 of 21 to rank 5th in the network, as measured by KPIs.

Dearborn, Michigan, Us

Initiated and led initiatives that delivered sweeping operational improvements within a 65-employee parts distribution center that provides daily delivery services to 357+ Ford and Lincoln dealerships. Led team in implementing a dedicated environmental program that delivered significant reductions in waste, utilities, and dunnage. Achieved an environmental certificate for ISO 14001 compliance. Formally recognized for improvements to plant safety.

Dearborn, Michigan, Us

Spearheaded and managed the launch of this new distribution center then led teams in ongoing efforts to optimize operations, enhance efficiencies, and cut costs. Oversaw daily delivery services to ~235 Ford and Lincoln Mercury dealerships and 80 Motorcraft® authorized aftermarket distributors and weekly export shipments to the Caribbean market. Improved operational efficiencies using synchronized flow and continuous improvement processes. Delivered quality improvements of 42% in 2009, while concurrently coming in $510K under budget.

Master Of Business Administration - Mba

Bachelor Of Arts - Ba