• Analyze department and job-related functionality requirements to align technology priorities with business needs.• Identify opportunities for application optimization, redesign and development and troubleshoot and resolve user and application issues.• Communicate regularly with COO, CEO and CFO • Interview, hire, train and mentor IT staff by coaching daily, leading performance reviews and offering constructive feedback.• Develop fully customized Claris (formerly FileMaker Pro) solutions. Tie these solutions together with back-end SQL of POS System.• Management of multi-site network infrastructure, business intelligence development and implementation.

• Bring two previous positions into one internal department for further growth and protection for the company.• Led technology and loss prevention systems selection, rollout, documentation for 2 new 90K sq ft buildings opening in less than 12 months.

• Maintain Inventory Integrity across 7 retail locations.• Manage inventory audit team in daily tasks to keep accurate counts.• Develop processes to keep AP and receiving running smoothly and together.• Recommend methods to reduce potential financial fraud losses.• Investigate known or suspected internal theft, external theft, or vendor fraud.• Implement and monitor processes to reduce property or financial losses.

• Maintain software and hardware for all locations• Write Store Operating Procedures that are easy to follow so there is consistency company wide.• Solve daily IT problems from all locations.• Help with yearly inventory counts and discrepancy reporting.• Training of employees; Cashiers, Sales Associates, Buyers, Department Managers, Store Managers, Receiving Department Team, etc• Manage receiving staff and work with receiving and accounting to be sure packing slips and invoice match.• Communicate with software companies to resolve bugs and keep up with new versions • Create and put in place routines for departments at HQ and at locations

Product Manager:• Ensure the software complies with local legislation and business practices• Write specifications for necessary modifications• Conduct quality assurance on all platforms (iOS, OSX, Windows XP, 7, Vista, WIN8 and Android)• Maintain downloadable program versions on the web-site• Provide support, training and consulting services to local customers and partners • Be main point of contact with HQ for all of country product-related issues• Maintain a high level of product knowledge in US and Canada• Find/develop test and development customers• Get small products on all App-Stores (WIN8, iOS, OSX and Android)• Keep demo data updated for dates and new features.• Write update notes for customers and partners about new versionsInternational ASP Manager:• Manage the installation, maintenance and documentation of server software andmachines.• Support the organization in all countries with general IT issues • Manage IT Staff• Ensure routines for the department are established and followed • Responsibility of company servers and core IT infrastructure• Maintain Cloud servers for customer installations• Planning and purchasing of servers and other needs for department