Otto Hernandez Email and Phone Number
Results driven executive with over 20 years of proven success in general management, commercial and operation roles in retail, fast food restaurants and pharmaceutical business in Central America. Extensive experience as country manager of Inditex franchise operation in the region where leadership, strategic vision, planning team management and expansion strategy play a crucial role
Centro De Vidrio
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Operations ManagerCentro De Vidrio Apr 2023 - PresentEl Salvador• Coordinate and manage the execution of glass and window installation projects from start to finish, scheduling, resource allocation, and ensuring that projects are completed on time and within budget.• Implement and maintain quality control procedures to ensure that installations meet industry standards and customer expectations.• Oversee the procurement and inventory management of materials and supplies needed for installations. • Serve as a point of contact for customers, addressing inquiries, concerns, and complaints in a timely and professional manner, building, and maintaining positive relationships with clients. • Source suppliers, negotiate contracts, monitor inventory levels, and ensure timely delivery of materials to job sites.• Ensure compliance with health and safety regulations and standards to maintain a safe working environment for employees and subcontractors. -
General ManagerCrio Inversiones S.A. De C.V. Sep 2020 - Apr 2023El SalvadorMain functions • Oversee the operation and profitability of the 3 business units of the company, bakery plant, liquor and deli stores, distribution of wines and spirits. • Oversee the financial situation of the company in terms of budgeting, cash flow management and cost accounting.• Direct reports from the areas of finance, human resources, production, marketing, sales, liquor stores, internal audit, and systems, which represent a total of more than 300 collaborators.• Develop and execute strategic plans identifying growth opportunities, ensuring that the company is in a solid financial position.• Responsible for the negotiation of distribution contracts and the relationship with suppliers of the different brands the company represents.• Lead the research and development team of the bakery plant to develop new products that meet the demand of both local and export markets.• Evaluate the feasibility of making investments in equipment, infrastructure, new products, new channels, and business formats.Main achievements• Open 4 new La Barrica locations within Almacenes Siman, as well as 2 new Cheers locations in the last two years.• Launch of the e-commerce site labarrica.com• Include all the protfolio of La Barrica in the market place siman.com • Restructuring of the company's distribution system through the implementation of a dynamic distribution software generating savings of 5% in the logistics cost of the company in the past two years.• Sustained double-digit growth in sales during the last two years -
Country Director / Inditex Franchises Central AmericaAlmacenes Siman May 2009 - Apr 2020El Salvador / Nicaragua2016 - 2020 El Salvador - Nicaragua 2014 - 2015 El Salvador - Costa Rica2009 - 2013 El Salvador - Honduras - Costa Rica• Responsible for leading the operation of Inditex franchises in its 7 different formats Zara, Bershka, Pull & Bear, Stradivarius, Massimo Dutti, Zara Home and Oysho• Directly responsible for the financial results (P&L) of the operations in charge• Responsible for implementing and ensuring adequate compliance of the Inditex business model in all its key areas: customer service, logistics, store image, visual merchandising, human resources, technology, ecommerce and social responsibility• Lead the commercial and store operations team, with a total of 40 managers and more than 300 employees• In charge of developing the commercial and digital marketing initiatives during the SS and AW campaigns and during the sales period to increase the contribution margin• Lead negotiations in commercial terms and develop win win strategies with the largest real estate developers in the region to be able to get the best locations and economic conditions• Analyze markets to find new business opportunities through the elaboration of feasibility studies that allow making the best decisions for the opening of new stores and markets -
Sales And Operations ManagerPollo Campero El Salvador Dec 2006 - May 2009El Salvador• Responsible for the operations, sales and profitability of 12 business units• Responsible for the sales, expenses and investments annual budget • Lead a team of 25 restaurant managers and a total of 150 employees• Elaboration of feasibility studies for new restaurant formats and / or new restaurant locations• Develop and monitor the necessary KPIs to measure management and profitability of each of the business units• Develop and implement improvement proposals regarding operational efficiency and customer service• Responsible for the creation and implementation of the local store marketing strategy -
Commercial And Administrative ManagerMedicin Farmaceutica Feb 2000 - Nov 2006Guatemala-Responsible for leading the pharmaceutical and institutional sales teams- Responsible for purchases and negotiating with local and international suppliers - Development of the pricing strategies for the pharmaceutical and institutional divisions-Identify new business opportunities with overseas pharmaceutical companies interested in the Guatemalan market-Responsible for the customer segmentation strategy assigning territories according to type of client and volume of purchase-Prepare tenders to the Guatemalan Government and Social Security hospitals to participate in the open contract medical supply system
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B2B Sales ExecutiveMedicin Farmaceutica Jan 1996 - Jan 2000Guatemala• Responsible for the commercial relationship with Social Security and Government hospitals located in Guatemala City• Develop strategies to approach potential customers in order to increase sales• Prepare tenders to the Government and Social Security hospitals to participate in the open contract medical supply system • Responsible for complying with the company's credit and collection policy
Otto Hernandez Education Details
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Administración Y Gestión De Empresas
Frequently Asked Questions about Otto Hernandez
What company does Otto Hernandez work for?
Otto Hernandez works for Centro De Vidrio
What is Otto Hernandez's role at the current company?
Otto Hernandez's current role is Professional with experience in general management, business development, sales & retail operations.
What schools did Otto Hernandez attend?
Otto Hernandez attended Universidad Adolfo Ibáñez, Universidad Rafael Landívar.
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Otto Hernández
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Otto Hernández
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Otto Hernandez
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