Product Owner
CurrentResponsabilities:- Lead the planning and execution of technology projects of SAP, Oracle, Azure, Aws, Devops, media layer, operating systems, networking, storage, through direct contact with stakeholders and work team; creation of schedules; contract management; pre-sales support, among others, ensuring efficient service to B2B customers.- Coordinate the operation of projects between the commercial team and the technical team, ensuring the creation of commercial proposals for new customers, technical advice, leadership of operational committees and contract renewal.- Lead and manage the operation and delivery team working in synergy with the multidisciplinary teams and customers to ensure service over excellent IT infrastructure, with minimum outage and sla 's of 100%.Achievements:- I led the project for the food company Alpina, optimizing the operating sla by 5% managing to keep it at 100% for 6 months and allowing revenues of up to 18 billion pesos in that period of time.- Optimized the implementation times of two projects for Corona by 43% through the effective leadership of multidisciplinary teams, recovery of the account's trust in the work team and the fulfillment of the agreed sla's.- Identified and capitalized on 3 new business opportunities during the execution of SAP projects, resulting in a 15% increase in revenues generated by consulting services.