Hero Chen Email & Phone Number

Tucheng District, New Taipei City, Taiwan

(1) In the Pixel 2019 project, led the team and the customer through the most difficult period, successfully managing complex DOE, Cherry pick and hundreds of configs. Based on rapid problem-solving capabilities, it helps customers solve problems immediately and achieves an unprecedented target plan. Up to 700 mobile phones can be shipped per day in NPI stage (the normal number is about 250), which means that the carrier and the carrier required by the customer are met. The certified time… Show more (1) In the Pixel 2019 project, led the team and the customer through the most difficult period, successfully managing complex DOE, Cherry pick and hundreds of configs. Based on rapid problem-solving capabilities, it helps customers solve problems immediately and achieves an unprecedented target plan. Up to 700 mobile phones can be shipped per day in NPI stage (the normal number is about 250), which means that the carrier and the carrier required by the customer are met. The certified time schedule is required, and the product is launched according to the schedule; and the Vietnam technical transfer task was successfully completed in November 2019.(2) In the Pixel 2020 project, which is facing the difficult 2020 COVID-19 dilemma, we will help support the PVT stage. In addition to the above-mentioned work processing, we will also collaborate with customers and internal teams within the schedule. Zombie (color box packaging OTA update software) Verification: During this period, a large number of SW FAI, NCU, Cherry pick and PVT shipment target plans were also processed within 2 weeks to meet customer target requirements.(3) In 2020, got the honor of "Golden Manager" in FIH. Show less

New Taipei City, Taiwan

# Define AI product specification and framework architecture. (Facial recognition and Chabot).# Schedule control, Budgets handling, Critical deliverables, and Resource allocation plan once new project is occurred.# System integration with UI/UX, ID, SW, HW, ME and cross-function team# Work closely with internal RD team and business manager team for marketing strategy and product delivery.# 3rd party software and HW equipment survey, planning and management.

New Taipei City, Taiwan

In charge of "Facial Recognition" and "Chatbot (NLP; Natural Language Processing)" these two major AI engine development, and also handle 「 Service Robot」product development at New Kinpo Group. The main responsibilities are following:# AI product spec. deinfe (facial recognition/Chabot).# System integration with UI/UX, ID, SW, HW, ME and cross-function team.# 3rd party software and HW equipment survey, planning and management. -- STT, TTS, Voice trigger and Service… Show more In charge of "Facial Recognition" and "Chatbot (NLP; Natural Language Processing)" these two major AI engine development, and also handle 「 Service Robot」product development at New Kinpo Group. The main responsibilities are following:# AI product spec. deinfe (facial recognition/Chabot).# System integration with UI/UX, ID, SW, HW, ME and cross-function team.# 3rd party software and HW equipment survey, planning and management. -- STT, TTS, Voice trigger and Service Eco-system -- DSP chip-set solution, array mic, camera, server and related peripheral devices.# Implement "Facial Recognition" technology to Access Control System in New Kinpo Group. -- Entire architecture planning and management. -- Self-developed SW engine schedule control. -- 3rd party equipment survey and maintenance. -- Handle POC (Proof of Concept) field test.# Based on Banking's requirement to deploy "Service Robot" to real field side (One of Top 3 bank in Taiwan).# Work closely with internal RD team and business manager team for marketing strategy and product delivery.# Schedule control, Budgets handling, Critical deliverables, and Resource allocation plan once new project is occurred. Show less

New Taipei City, Taiwan

In-charge of x86 Embedded of Windows based IPC rugged tablet development in AAEON. The main responsibilities are the following：# New product training for Sales.# Market survey and new product spec define.# Product management and Project schedule handling.# Manage component vendors and closely work with external/internal partners.# Drive team to fulfill the Top 3 POS vendor (Pioneer POS) software and hardware requirement and achieve tight schedule target.# Communicate… Show more In-charge of x86 Embedded of Windows based IPC rugged tablet development in AAEON. The main responsibilities are the following：# New product training for Sales.# Market survey and new product spec define.# Product management and Project schedule handling.# Manage component vendors and closely work with external/internal partners.# Drive team to fulfill the Top 3 POS vendor (Pioneer POS) software and hardware requirement and achieve tight schedule target.# Communicate with SoC (Intel) and OS (Microsoft) vendors for roadmap checking, support resource arrangement, new technical feature and working model discussion Show less

Hsinchu County/City, Taiwan

In-charge of WiMAX product, including 2.5G/3.5G indoor and outdoor client device, and take responsibility to co-work with the Top leading WiMAX vendors, like Alvarion, Sequans, MiTAC, FET and Datong ..etc. It's really cultivate my view of the international outlook and thinking , and also enhance self-competitiveness. The main responsibilities are following：# Product management/ Project schedule control and manage product transition# Reply RFQ & RFP to customer# Product pricing… Show more In-charge of WiMAX product, including 2.5G/3.5G indoor and outdoor client device, and take responsibility to co-work with the Top leading WiMAX vendors, like Alvarion, Sequans, MiTAC, FET and Datong ..etc. It's really cultivate my view of the international outlook and thinking , and also enhance self-competitiveness. The main responsibilities are following：# Product management/ Project schedule control and manage product transition# Reply RFQ & RFP to customer# Product pricing control , review cost cyclically and market survey.# Support the RMA issue with internal system for customer. Show less

Hsinchu County/City, Taiwan

In charge of Key Account Manager and dedicate to support Siemens's ODM project to do networking product customization as well as they require. The main products are including xDSL, GPON, IPSTB, NAS and Wireless Router...etc. Here comes the main responsibilities during I am in Alpha: # Analyzes issues and risk management.# Manage key component vendors and outsourcing manufacture partner.# Set up the SOP for internal quality management and customer service feedback process.#… Show more In charge of Key Account Manager and dedicate to support Siemens's ODM project to do networking product customization as well as they require. The main products are including xDSL, GPON, IPSTB, NAS and Wireless Router...etc. Here comes the main responsibilities during I am in Alpha: # Analyzes issues and risk management.# Manage key component vendors and outsourcing manufacture partner.# Set up the SOP for internal quality management and customer service feedback process.# Manage schedules, costs, critical deliverables, and resource allocation plan for Siemens's project development. # Lead the cross-functional team and engineers to deliver product/solution and meet Siemens' requirements. Show less

New Taipei City, Taiwan

In charge of iPod dock and high-end speaker consumer product of Elytone, and dedicate to support key account , Scandyna (Top 1 high-end speaker maker in Denmark ) during the career, and the main responsibilities are following：# Product management / Project schedule control.# Reply RFQ & RFP to customer# Product pricing control and review cost cyclically# Manage product transition# Support the RMA issue with internal system for customer.

Taoyuan County, Taiwan

In charge of RF passive component new product development, and dedicate to support front-end sales to dig-out market per different applications, such as “Smart Phone”, “Bluetooth ear-set” and “consumer speaker” related WiFi devices. # Develop customers for RF passive component ( chip antenna、diplexer、Filter、Baluns、HF inductor、Common mode filter).# Develop and manage schedule, cost, and manufacture issue once new product is kick-off.# The main window to driver domestic… Show more In charge of RF passive component new product development, and dedicate to support front-end sales to dig-out market per different applications, such as “Smart Phone”, “Bluetooth ear-set” and “consumer speaker” related WiFi devices. # Develop customers for RF passive component ( chip antenna、diplexer、Filter、Baluns、HF inductor、Common mode filter).# Develop and manage schedule, cost, and manufacture issue once new product is kick-off.# The main window to driver domestic distributors ( EDEN、Pan Overseas Electronic Co., Ltd and 佐臻公司) for business development; Europe's Key account management: ACAL、MEC# Market survey and business planning of Stereo Bluetooth module new product. Show less

Bachelor'S Degree, International Business/Trade/Commerce

Associate'S Degree, International Business/Trade/Commerce