- Developed consumable Infrastructure-as-Code (IaC) cloud products and services, aligning with technical requirements to meet customer needs.- Created comprehensive architecture blueprint deliverables for cloud infrastructure projects.- Designed and implemented IaC modules, ensuring adherence to the provided blueprint.- Utilized Terraform to develop IaC codified modules, following established standards and templates.Implemented effective IaC practices in Azure DevOps, leveraging its capabilities for seamless deployment and management.- Employed a wide range of tools such as Terraform, Google Cloud Platform (GCP), Azure, Powershell, Azure DevOps, and Azure Pipelines to facilitate the development and deployment of cloud infrastructure projects.

As a member of the company's talent development program, I had the opportunity to receive comprehensive training in various cutting-edge technologies. During this period, I acquired proficiency in AWS, Linux, Git, JavaScript, Python, Docker, CI/CD, Ansible, Chef, Node.js, and serverless computing. This training has equipped me with a diverse skill set and a solid foundation in these technologies, enabling me to effectively contribute to the success of projects and teams.

- Led the technical team responsible for TOMRA equipment in LATAM region, ensuring efficient operations and high-quality service delivery.- Provided training programs and conducted maintenance activities to ensure optimal performance and longevity of TOMRA equipment.- Played a key role in product development initiatives, collaborating with cross-functional teams to enhance existing equipment and introduce new features.- Led the technician selection process, evaluating candidates and making informed hiring decisions to build a skilled and reliable team.- Developed and maintained comprehensive documentation, including technical manuals, troubleshooting guides, and standard operating procedures, to support effective equipment operation and facilitate knowledge sharing within the organization.

Experienced technical support specialist adept at guiding remote clients towards effective problem resolution in Windows and Linux environments. Skilled in SLA management and ticket handling for optimized customer support.

Experienced customer service specialist with a focus on RMA for Lenovo and Lenovo ThinkPad products, as well as notebook repair and diagnostics. Committed to delivering exceptional customer support and ensuring customer satisfaction.

Responsable de capacitar a los miembros para su trabajo diario atendiendo a los clientes, preparando la comida, manteniendo el restaurante, cocinas limpias y ordenadas y trabajando bien como parte de un equipo