Alfonso “Fonz” Herrera Email & Phone Number

Keenesburg, Co, Us

Firestone, Colorado, United States

- Listen to the customer needs to provide them with the best options for their homes, business, and clients- Get to know customers wants, needs and vision for home and/or business- Build relationships with customers to make sure needs and wants are being taken care of- Remember and evolve with customers as needs and designers evolve and change from project to project - Lead by comfort and wants for people to feel good about their new furniture and/or new client- Provide house calls to design and provide input on customers or designers needs for furniture and design layout- Over The Road customers. We deliver to 48 states with better prices than the competition. Check out the website www.afw.com and let me know if you have any questions - Provide great experiences for customers to enjoy their new furniture for their home, office and/or company- Top in Sales for Firestone last 3 years and counting- Train new sales furnishing consultants about how to take care of clients to the best of their needs and wants

Colorado, United States

- Trained and hired new sales staff according to company guidelines- Educate homeowner on the process and supplement files- Meet insurance company with necessary documents per municipality- Coordinate trades after approval with production and make sure necessary permits are pulled- Follow up and track progress of sales representatives- Detailed Xactimate analysis to work with the insurance companies- Supplementing insurance claims to ensure homeowner receives all code upgrades per municipality- Schedule the project in accordance to the homeowners; budget time required to meet deadlines- Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors- Interpret and explain insurance claims and contract terms to homeowners - Inspect and review projects to monitor compliance with building and safety codes per city and other regulations- On site during production for lead generation, and customer service

Denver, Colorado, United States

Manage over 70 associates and increase sales on average $60,000 per month compared to last year even during the Covid Pandemic #1 in company in total revenue store and e-commerce sales. 2nd place was $70,000+ below my store where we trained new managers and developed talent for company Top 2 in sales for every month worked with company, bonus structured. $4Million in thrift is $8Million Product Pushed production goals to hit seven days a week production and maximize efficiency in every department. Textiles, Linens, Wares, Electronics, Furniture, Books & Media, Shoes, Accessories, Purses & Luggage, New Goods and Target Interview hire, train and follow up with incoming Manager's in Training (MIT's) Set merchandise standards based on 5 Senses for increased consumer response Delegate tasks between manager's and associates to ensure departments make production quotas Run multiple locations while down management and made sales goals for every store Give praise and recognition in the moment. Coach and Counsel in private for growth Provide great customer service experiences for word of mouth and repeat business Disciplinary action provided for any infractions against company policies and procedures Investigated and terminated multiple offenders of policy violations partnered with HR

Brookfield Square Mall

- Audit daily, weekly and monthly operations according to company policy and procedures- Consistently met and exceeded payroll guidelines and KPI metrics- Implement seasonal strategies to increase sales and quality selling; $100k Black Friday- Team building, recruited, hired and trained associates and managers of daily job functions- Ensure prompt friendly service as a role model for the associates- Recognize repeat guests and provide detailed service to their satisfaction

Perform daily tasks sent from corporate for store operationsFollow administrative procedures and provide guidelines to over 70 associatesRecruit/Interview/Hire/Train quality associates for brand representation Scheduled staff in effective manner to ensure sales volume and service levelsSupervise associates to ensure merchandise is standard before updates

Kohler, Wi

Provide Five-Diamond service and create wonderful experiences for guestsRecognize repeat guests and provide accurate service to their satisfactionSet-up, organize and take down room in a timely manner to the guests needsOrder, stock and track progress of consumption for functionsMaintain a friendly appearance with disgruntled guests