CAREER OBJECTIVE. I am a passionate project manager seeking a full-time position in a global customer service organization that will utilize my project management skills and experiences, offers a greater challenge and opportunity for growth, increases benefits for my family, and provides the opportunity to help the company advance efficiently and achieve optimum utilization of its resources to maximize revenue.OVERVIEW. I have a dynamic 22-year career in the Business Process Outsourcing industry reflecting diversified experience and exceptional performance in workforce planning, project management, and operations. A proven track record of completing multiple difficult business start-ups, transition of new logos and client ramp-ups for both brick & mortar facility & for work at home space, Spearheaded new facility and site start-up & closure, and lead implementation of new technology solutions, on schedule and on tight budgets while successfully balancing the needs of the company with the demands of the client.I have very high energy and enthusiasm especially when given the opportunity to work with different types of challenges and people. I have a tenacious commitment to the success of each and every project/role with a professional attitude toward the flexibility required during the lifecycle of any project. Leading by example rather than positional authority is my natural leadership skill, engendering a cohesive, competent and dedicated team that eventually trusts me to guide them in mobilizing the workload and goals according to the project timeline. I take pride in taking part of a company’s culture and find myself always involved in company activities that promote employee and community engagement, In fact, I have lead and participated in several company engagement initiatives such as managing the newsletter, community & employee outreach activities & employee wellness programs.