- Manages and coordinates all aspects of the business, including sales, customer success, technical team, and finances.- Develops and executes sales strategies, driving revenue growth and expanding market presence.- Oversees the sales team, sets performance targets, and monitors key sales metrics.- Ensures high levels of customer satisfaction by leading the customer success team in providing exceptional service.- Implements customer retention strategies and resolves customer issues promptly and effectively.- Coordinates cross-functional collaboration between the technical team and other departments.- Manages budgets, financial reporting, and cost control to ensure financial health.- Identifies and implements process improvements to enhance operational efficiency and productivity.- Streamlines workflows and optimizes resource allocation.- Leads and manages key projects, ensuring timely completion and alignment with business goals.

- Conducted initial market research and developed a comprehensive business plan.- Executed the business plan, successfully launching the company.- Achieved over $1 million in sales in the first year and surpassed $3 million in the second year.- Oversaw daily operations, including supply chain management, inventory control, and logistics.- Developed and implemented marketing strategies to increase brand awareness and drive sales.- Managed budgets, financial reporting, and cost control to ensure profitability.- Built and maintained strong relationships with key clients and partners, ensuring high levels of customer satisfaction.

- Assisted clients in buying, selling, and leasing properties, providing expertise in real estate transactions.- Developed and implemented marketing strategies to promote properties and attract potential buyers or tenants.

- Managed a portfolio of 62 leases across office and industrial buildings totaling over 700,000 sqft, representing $10 million in rent.- Negotiated and executed leases, terminations, and renewals valued at $3 million.- Responsible for leasing, negotiating, and administering leases for vacant spaces and renewing in-place tenants.- Reviewed and interpreted lease terms, ensuring compliance and quality control.- Supervised property management and administrative teams, overseeing facility management, CAPEX projects, emergency repairs, and unique administrative situations.- Interviewed brokers, reviewed agreements, and conducted bi-weekly broker calls for effective vacancy marketing.- Maintained lender compliance and reviewed loan documents for trigger events.- Reviewed vendor proposals, contracts, and service levels, monitoring operating expenses for asset performance.- Prepared quarterly investor reports, aligning them with the executive team's voice.- Participated in acquisition due diligence by reviewing lease terms and conducting tenant interviews.

- Developed and refined the sales strategy, focusing on niche markets and enhancing the customer experience.- Managed the acquisition and retention of major accounts in both the Personal and Commercial insurance sectors.- Cultivated relationships with key influencers, contributing to significant business growth that led to the company’s sale.- Oversaw daily operations, leading key IT projects, and implementing new administrative applications.- Played a vital role in accounting tasks, including billing, collection, and reconciliation.- Managed human resources functions such as interviewing, employee management, and fostering communication across different time zones.- Led complex projects involving multiple stakeholders and insurance companies, offering customized billing solutions to clients.- Delivered exceptional service to high-net-worth families and large private companies.