* Coordinating interview process with consultants* Background and reference checking* Managing candidate enquiries* Database management and ensuring system integrity at all times* Supporting clients across assessment centers* Resume screening* General administrative support including; scheduling, diary management, coordinating travel and expenses.

• Conducted comprehensive audits of 201 files for Watson's employees, effectively categorizing approximately 8,000 individuals into Active and Resigned Employees.• Facilitated the transfer of Resigned 201 Files to DC Warehouse.• Demonstrated exceptional organizational skills by efficiently managing the Archive Room.• Ensured data security and compliance by overseeing the shredding of Masterlists dating back to the year 2009 and earlier.• Assisted in the evaluation process by meticulously verifying the fulfillment of requirements for active employees.

•Ensured accurate data indexing of Healthcare Professional requirements and application information in a timely and efficient manner, while maintaining superior Healthcare Professional file presentation.• Reviewed and entered required metadata using a software application within the standard time-frame.• Inspected documents for legitimacy, ensuring any/all questionable documents are reviewed by department management.•Performed a thorough review of submitted application, ensures complete and accurate data entry of required/appropriate information into the company’s proprietary software program.

● Assisted providers in checking the eligibility of the members. ● Assisted providers in checking their benefit coverage per services. ● Assisted providers in checking the claim that they filed and if it was paid or need to be reprocessed for payment.

● Assisted inbound customers on their general inquiry for account maintenance.● Assisted inbound customers on billing resolution, explanation and reimbursements.● Assisted inbound customers on their upgrade or downgrade of service and reactivation of account.

● Assisted the customers with their orders.● Prepared their food.● Placed food items on trays.● Offered new products● Offered special deals.● Collected their payments.● Kept the work area clean and organized.