Hersh Kalles Email & Phone Number

Vancouver, British Columbia, Canada

We are a franchise acceleration firm that specializes in helping emerging franchisors scale their businesses with ONE mission in mind, to help your brand grow and scale profitability and as quickly as possible. So how do we do that?1. We put the right franchise sales and operational systems in place to help you navigate past the sticking points on the path to 100 franchise units. 2. We share our franchise expertise and methods to give you the capability and resources to execute the growth of your franchise business in a more scalable and cost-effective way. 3. We introduce you to the right franchise supplier relationships to ensure you have the best-in-class resources on your team for you and for your franchisees.4. We bring a level of strategic thinking and insight into your franchise system that will help you out-compete your competition.As we helped co-found, consult with, and build a number of other franchise systems across North America we noticed a massive gap in the franchising world: almost all franchisors struggled to get 100+ units (where the magic really happens in franchising). In fact, there are so few franchisors who reach this coveted mark that it galvanized us to create a method to pave the way for more to achieve it. It’s our mission, it’s our why.And for those franchise systems over 100 units? Well, we’ve been there too, and understand the changes a system needs to go through and the strategy necessary to prepare them for the next phase of growth.Our franchise consulting process will save (or make) you more money than what you spend on our services. We know that emerging franchisors don’t have a lot of capital, so we provide our franchise consulting and coaching at a price that everyone can afford.https://franchisegrowthlab.com/

British Columbia, Canada

Many people long to work for themselves and build a business that aligns with their financial and personal goals. Others look to expand their business portfolios with financially promising opportunities. A Franchise allows people to accomplish these goals through calculated risk, a proven system and a blueprint to follow.FranVantage guides clients through a Discovery Process to find the franchise system that best fits their interests, background, investment level, financial and lifestyle goals. We also work alongside growing brands to help them find prospective business owners that align with their purpose, in order to expand their franchise system with driven and capable franchise partners.

Vancouver, Canada Area

What Franchises is a broker network with access to over 500 new franchisors and is the newest business line of Brand Journalists, which launched in 2008 and is the premier franchise lead generation firm in the United States. Want to wake up every day knowing you're making a living while improving the quality of life for your clients and employees? At "What Franchises" our expertise is in helping you find the best entrepreneurial fit for your goals. We coach and guide you through the various franchise discovery process', educate you on the various business models, introduce you to key players, and present you with the options that will make sure you are making the most optimal choice for you and your family.

Toronto, Canada Area

Qualicare's goal is to improve the quality of people's lives for all our stakeholders, clients, families, caregivers, referral sources, employees, and our franchise partners. We do this by living our core values such as Listen, Learn & Grow, being Better Together and Finding the Joy. Founded in 2001, Qualicare has more than 55 franchise locations across North America as of April 2019. As Franchise Development Director, my role was to strategically increase our franchise presence in Canada and the US by walking candidates through our Discovery Process and finding the right partners to award a Qualicare Franchise to. In addition to that, I also took on the responsibilities of leading a team to implement and build out a new Zoho CRM system and migrate our lead generation strategy and current pipeline to that system, designed a new Discovery Process and introductory webinar, assisted the direction of the company brand refresh taking place, attended franchise shows, presented at our annual summit, oversaw the legal teams update of the US and Canadian Franchise Disclosure Documents and managed the marketing, sales, and data analytics teams for Franchise Development.During my tenure as Qualicare's Director of Franchise Development, we doubled the lead/pcq ratio, decreased our average cost of a candidate application (PCQ) from almost $7000 to under $1500 per application and reduced the cost per lead from over $120 to under $70 per lead. Our US franchise units grew from 7 at the end of 2017 to 17 by April 2019 and the Canadian franchise units grew from 28 units at the end of 2017 to 43 units by April 2019.

Vancouver, Canada Area

Nurse Next Door gives families peace of mind and helps seniors celebrate aging. Founded in 2001, Nurse Next Door has more than 150 franchise locations across North America as of January 2018. As Franchise Sales Manager, my role was to build relationships and provide information and education to people who were interested in looking into Nurse Next Door as their next entrepreneurial adventure and to grow the number of locations across North America by finding passionate franchise partners with the most appropriate skill set and aptitude to ensure the greatest potential for success in this business. While relationship building and knowledge were integral for me to walk people through Nurse Next Doors Discovery Process, I also helped develop and implement some of the Franchise Development marketing strategy, including content and territory development, sales process innovation, hosting & presenting introductory conference calls and creating the initial Canadian strategic plan for the 2017/18 fiscal year.Franchise Development is primarily about people, but in a sales role, it's also about attaining your company targets and your personal numbers. During my tenure as Franchise Sales Manager, I held an above industry average stat sheet with a prospect to lead conversion of just under 20%, a prospect to closed deal conversion of 1.4% and a lead to closed deal conversion of over 7%. Excluding the expansion that occured with the Health System that Nurse Next Door is partnered with I ultimately closed over 60% of the franchise units Nurse Next Door awarded during my time in the position.

Vancouver

Reporting to the Franchise Development Director, my main role was to support his efforts in achieving our sales targets and was also charged with making sure our brand of "building a business with heart" was well represented in every facet of our franchise development process involving our portals, prospects, candidates, and partners. Cutting franchise territories, maintaining and reporting on our sales pipeline, introducing candidates to our sales process and organizing our Discovery Days we're a few of the ways in which I fulfilled my role eventually earning a promotion to Franchise Sales Manager in August 2015. A key result of this support was Nurse Next Door adding over 50 locations, including a strategic partnership with a large hospital system in Southern California.

Vancouver, Canada Area

The Care Services Centre is the heartbeat of Nurse Next Door's operation. During my tenure as a Care Services Specialist I spearheaded many new initiatives in both the scheduling function and sales processes that helped improve the overall function of the system.Initially I began to innovate Nurse Next Door’s care giver call out system by testing and piloting a mass text based system to improve the efficiency of the scheduling process by no less then 30% with rates as high as 75-80% in many call out cases which was then rolled out with the help of our IT department and their creation of a texting app. As the Intakes Team Leader I developed and implemented a sales training series used for all current and new employees to successfully increase intake call conversion rates from 50% to as high as 81% with an average of almost 70% conversion since taking the lead, growing the pilot from 10 to 33+ franchise partners. Additionally I piloted an outbound sales program and have also trained a newly developing team to help franchise partners in the US and Canada increase their referral base, especially within the early stages of business development, by turning cold calls within various health verticals into warm introductions with a conversion rate of no less than 70%

British Columbia, Canada

The Goodness Bridge was built out of the desire of it's founder, Hersh Kalles, to find ways to create a little Goodness in the world but has since grown to further, what is now our core purpose, Igniting & Empowering the Goodness in each of us. People often ask us how we go about how fulfilling our Core Purpose. Simply put, we created what we call The Goodness Cycle which connects you to the power of the story behind our products and our projects in developing countries with a sustainable and inspiring model of contribution built right into the fabric of our social enterprise. The secret lies in our three step cycle CREATE, CONNECT & CONTRIBUTE. Find out more at www.thegoodnessbridge.com

Burnaby, Bc

As a behavioural interventionist I assisted clients in eliminating or replacing disruptive, harmful or negative behaviours with positive actions. Behavioural intervention draws on multiple disciplines, including community health, social work, psychology, counselling and education. They set goals for behavioural changes, monitor the client, assess progress and modify behavioural plans if necessary.Working with young children diagnosed with ASD as part of a Behavioural Intervention team, under the direct mentorship and supervision of a Behavioural Consultant my responsibilities included using teaching methods to target specific program goals, implementing teaching programs and other interventions as outlined on the child’s behavioural plan of intervention, collecting data, monitoring, recording and reviewing client progress with team members and maintaining an organized environment for intervention; including room organization and proper storage of materials and documents.

One of the best-known names in cruising, Princess Cruises is a global cruise and tour company operating a fleet of 18 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities, all provided in an environment of exceptional customer service. A recognized leader in worldwide cruising, Princess offers its passengers the opportunity to escape to the top destinations around the globe, with sailings to all seven continents, ranging in length from seven to 107 days. My responsibilities during our 5-7 month contracts included but were certainly not limited to...• Selling the “Escape Completely” experience of Princess Cruises by delivering exceptional service to hundreds of thousands of passengers from around the world by creating, organizing and implementing all aspects of the passenger program • Performed with engaging presentation and public speaking skills in a dynamic, high energy and challenging entertainment environment in frontof audiences as large as 1000+ people• Navigated working relationships with co-workers and passengers from over 50 countries including training and leadership roles with junior member of the cruise staff team

Ontario

Elections Ontario’s mission is to protect the integrity and accessibility of the electoral process and to administer elections in a fair and impartial manner. Their vision is to set the standard for electoral process excellence. We continue to innovate and lead in defining key benchmarks for electoral administration. As a key member of the elections team I was contracted to recruit, hire and train over 900 people for the upcoming elections.Achieving massive results under pressure we were the only district to open all of their 132 polling stations successfully and on time. After the elections ended I was also charged with collating all the applicant data in a final report for future government usage.

Beijing City, China

Teaching undergraduate, graduate and post graduate students at the University while living on campus, I was charged with creating and implementing lesson plans which I based on life-coaching, personal development and public speaking, in order to improve the English communication abilities and presentation skills of my students.Unfortunately after several months in the heavy smog and construction dust from the 2008 Olympic preparations I was facing health issues with my breathing and throat and after several Dr's visits and an emergency trip to the hospital I decided to return to Canada where I quickly found my next adventure in the cruising industry.

Promenade Mall, Yorkdale Mall, Eaton'S Center & Sherway Gardens

Aldo now oversees over 1800 boutiques in 90 countries around the world and it all started here in Montreal! The Aldo Group is proudly represented by: ALDO, ALDO Accessories, Call it Spring/ Spring and GLOBO. Footwear and accessories are our specialty! Every season we dedicate ourselves to the production of quality product with on-trend designs at accessible prices. • Trained in sales, merchandising, inventory systems and the HR responsibilities of hiring/termination, administering disciplinary action and training employees in order to obtain Aldo’s level of professional image and fiscal responsibilities.During my time at Aldo and Stoneridge I trained in sales, merchandising, inventory systems and the HR responsibilities of hiring/termination, administering disciplinary action and training employees in order to obtain Aldo’s level of professional image and fiscal responsibilities.I also consistently attained above average scores of +85% on mystery shopper and customer service call-ins and elevated a store doing 70% of budget to 106% within my first months as manager and reaching levels as high as 167% during my time there.

Toronto, Canada Area

During my stint at film school I was able to use the access I had to a variety of expensive digital film equipment to run a lean videography company for special events like weddings, proms, bar/bat mitzvah's & corporate events. Running all aspects of the business from Sales & Marketing, Customer Service and of course Filming & Editing the event videos themselves. This allowed me to earn back most of my tuition costs as well as living expenses during my school tenure after which I closed down the business to pursue my next adventure

Bachelor Of Arts (B.A.), Psychology, Above 7.0/8.0 Gpa

Activities and Societies: - Graduated on the Dean's Honour Roll - Stong Hockey Team 1999-2001 My main focus of study was Psychology.

Diploma, Digital Film & Television Production, Lowest Grade Was 3.55/4.0 Gpa, Graduated On The Dean'S Honour Roll

Activities and Societies: - Received the Digital Film and Television Production Scholarship Award - Chosen to direct a local fashion.

Business, 73% Average

Activities and Societies: - Grade 9 Honours Society - Certificate of Endorsement in Business Studies - Wrestling Team 1993 - Self Defence.