Led operations, finances, providers, and the strategic direction for Florida's entire Psychiatric Behavioral Health program consisting of 8 hospitals, 3,515 civil and forensic beds, ~4,500 clinical and support staff, and a $564M annual budget. Directed the planning, development, coordination and delivery of health services in all operational, clinical and administrative areas of the hospital system including: Psychiatry, Medical/Surgical, Psychology, Acute Care, Nursing, Pharmacy, Dental, Rehabilitation, Laboratory, Security, and Legal.• Streamlined the intake process throughout the hospital system, increasing weekly admissions by >20%.• Reduced the Average Length of Stay by >1 month through care coordination between physicians and staff resulting in near 100% patient satisfaction scores.• Led the procurement and update of a new Electronic Health Records (EHR) system to enhance patient safety and reduce clinical errors.• Designed forecasting models to predict admission, discharge, commitment, and staffing trends throughout the hospital system to help identify and implement strategic initiatives, boosting efficiency by >30%.• Saved over $5M through re-establishing and bolstering the acute care space within the hospitals (Medical Services Units and Medical Triage Areas) to enhance emergency response time and reduce the number of transports to outside emergency departments.• Successfully recruited and retained >4,000 physicians, nurses and other ancillary care staff within very restricted state government parameters during one of the greatest nationwide shortages of healthcare workers.• Received a perfect score following reaccreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF) in 2021.• Established infection control teams and created policies to fully eliminate the spread of COVID-19 within the hospital system.• Created psychiatric graduate medical education and nursing opportunities with Florida State University and Florida A&M.

Directed operations for inpatient and outpatient service lines including: Diagnostic Imaging (X-ray), MRI, PET-CT, Nuclear Medicine, Vascular/Ultrasound, Women’s Services, Minimally Invasive Surgery/Interventional Radiology (IR), Oncology, and Neurosurgery departments.• Led the planning and design of a new hybrid Interventional Radiology and Neurosurgical suite, and upgraded the Women's Health Clinic at a >$600k savings.• Partnered with Princeton Orthopedics and Global Neurosciences Institute to add multiple new orthopedic and neurosurgical procedures, which expanded Interventional Radiology (IR) service line revenue by >40%.• Collaborated with Global Neurosciences Institute and created new protocols that reduced the time to diagnose and treat strokes by 80%.• Increased productivity within all modalities to 100% after sharp declines following the outbreak of the COVID-19 pandemic.• Saved over >$2M by restructuring an off-site outpatient imaging center, successfully retaining all employees and negotiating the sale/repurposing of all of the equipment.• Successfully passed an unannounced Joint Commission review and ensured full compliance with the American College of Radiology standards of accreditation.

Led one of the largest Diagnostic and Interventional Radiology programs in the State of Tennessee, overseeing >750,000 inpatient and outpatient imaging procedures a year at 3 hospital locations, directed a 350 person clinical team and managed a $25M annual budget.• Exceeded total revenue projections by ~10% within the first year by increasing efficiency within all imaging modalities.• Increased the accessibility and quality of care in rural communities throughout western TN by introducing telehealth/tele-radiology services leading to a 25% increase in outpatient volumes.• Renegotiated several service contracts, which provided enhanced coverage at an average savings of $300K per contract.• Decreased the wait time for outpatient procedures from >1 week to same-day through successful Lean management of staffing and scheduling.• Reduced employee turnover and lowered the need for agency staff in the department by ~75%, saving >$300K per year.• Improved nurse and technologist job satisfaction scores by ~20%, leading to similar improvements in patient satisfaction scores.

Provided strategic solutions to health system senior leadership with a focus in operational plan development and market assessments. Presented master planning and space programming projects to national and international health systems, academic medical centers, community hospitals, ambulatory services, and outpatient clinics.• Developed analytical models and dashboard summaries of key services reflecting historic and current forecasted volumes, revenue projections to predict growth potential for inpatient and outpatient services and service lines.• Facilitated cross-functional team sessions to identify opportunities to improve workflow, operations, and quality metrics.• Led a multi-staged objective review of the existing performance and market position of West Tennessee Healthcare’s Ayers Children’s Medical Center and developed a growth strategy for their Women and Children’s service line, addressing market patterns, emerging technologies and internal capabilities, identifying strategies to increase volumes by >50%.• Established CHRISTUS Good Shepard Health’s market position and guided a comprehensive plan for all inpatient and outpatient service lines.• Executed the creation of a comprehensive 10-year master facility plan including a four floor, 165K sf expansion for Froedtert Hospital, the Medical College of Wisconsin, and the Children's Hospital of Wisconsin.• Developed strategic plans for the renovation of Mount Sinai, Holy Cross Hospital’s existing space, creating a new 24-bed Behavioral Health/Psychiatric Unit and new Psychiatric ED/Critical Stabilization Units.• Reduced Medicaid costs by 65%, improving the quality of life score by 137%, and reducing inpatient costs by 88% for UnityPoint Health - Trinity, Robert Young Behavioral Health Center.

• Oversaw all strategic planning, relationship management, process improvement, clinical services, resource planning, financial management, data management and analysis, and regulatory compliance for the practice.• Utilized Lean principles, enhancing the effectiveness, operational efficiency, and staff productivity at two practice locations.• Guided the market assessment, and developed plans and revenue projections for the expansion of Heartland Neurology's Sleep Medicine program, increasing the number of patient referrals within the first year by >100%.

• Supervised and trained clinical teams at 6 hospitals and ensured compliance with the Board of Registered Polysomnographic Technologists.

• Led a team of researchers and directed the collection and analysis of data on hundreds of residents at >15 long-term care facilities culminating in the publication of a 5-year National Institute of Health funded study on behavioral health factors in those with dementia and Alzheimer‘s disease.