• Managed events for groups ranging from ten to one thousand people, groups included Harvard Medical School, Bringham and Women’s Hospital, Babson College, Boston Athletic Association, John Hancock, Ernst & Young• Facilitated communication between all food & beverage departments to achieve success • Maintained and monitored ongoing payroll for Banquet department • Assisted luxury clientele pre, during, and post events to create positive customer experience  • Problem solved unanticipated situations quickly and subtly to enable successful outcomes • Encouraged positivity and optimism in day- to- day operations • Oversaw regular billing and scheduling

•Assisting in the planning and execution of over fifteen events within a ten-week period•Responsibilities include Ancillary Services, Banquet Event Orders, Guest Relations, Event Operations, Event Design, Vendor Relations

•Write, edit and design School of Hospitality newsletter•Manage and execute a variety of special projects for faculty and staff•Develop informational content and manage publishing process on digital signage boards•Greet and tour visiting alumni and distinguished guests of the University

• Wrote sponsorship letters and managed sponsor relationships• Organized and planed event committee meetings and communication• Collaborated with vendors and venues to manage event logistics

•Assisted with set up and tear down of daily events•Maintained a safe and clean facility•Worked with a team to meet non-negotiable deadlines

•Assisted in set up and break down of banquets and events•Participated in wedding consultations and planning•Ensured accuracy of billing utilizing the clubs financial management system