Hervae Williams Email & Phone Number

Fayetteville, Arkansas

Fayetteville, Arkansas Area

As a field service pest tech I was responsible for servicing homes in a commercial vehicle all across Northwest Arkansas. Maintaining homes on route with great customer service Clearly communicating issues that I encounter and solving the customer issues while documenting issues for future visits.

I was a driver application Specialist taking commercial drivers work history, criminal history as well as personal information over the phone entering it into our data base for future employment opportunities with our company. Keeping contact with them until they are onboarding process.

Fayetteville, Arkansas Area

Finish Line, ASSISTANT MANAGER, Fayetteville, AR, January 2007 - 2013■ Successfully managed a cross-functional team at company levels through sales, product management, and customer retention. ■ Demonstrated sales growth by assisting in the improvement of total store volume from $1.7 million to $1.95 million.■ Developed store associates in areas of adherence to company policies, sales techniques and product knowledge to maintain a strong ownership of store merchandise. ■ Accomplished a higher district ranking among all store metrics, such as, sales gain and percentage, shrink, conversion of customers, and multiple product sales. ■ Assisted in lowering store loss prevention percentage, from -0.46% to -0.31% through stronger focus on customer awareness and more attention to detail to decrease paper works errors. ■ Improved store volume through consciences hiring, effective training and ongoing coaching.