Herve C. Email & Phone Number

London, England, United Kingdom

• Testing a various range of products including Alexa• Flashing and upgrading devices with new builds• Manual and Automation test execution• Running and Maintaining weekly Automation tests• Reporting and tracking bugs

Fitpanda is represented by me "Hervé". I am a Certified PT Lvl3 with YMCA Awards.I will help you to reach your goals, to have a better diet, to be fitter and more confident.We can train at a time and place that suit you.Helping clients with weight managementLeading and encouraging clients toward their fitness goalsCreating Online & 1-to-1 tailored workouts

London

• Localisation, updated and maintained (DBs with SQL) the HealthSuite software in French as well as 6 other languages • Assisted with and delivered a localised software, tenders and Marketing contents to the French Market• Supported management and creation of Loc/QA process• Test execution, with recording and analysis of results• Completed various types of tests and departments documentation in accordance with company policy• Supported product rollouts across multiple releases

London, Royaume-Uni

• Manual testing and produced reports to developers using Trello• Merged branches with GitHub after re-testing code• Tested the SSL247 websites to make sure that it worked as designed, considering the user's experience• Delivered sprints fully completed according to the deadlines• Supervised and supported the IT First line support and French office• Monitored creating email accounts and prepared computers for new starters• Secured the network and all devices • Collaborated with Human resources to normalize SSL247 to the ISO 27001

Hounslow

• Proofread and assisted with translations from English to French for electronic manuals• Tested video games and reported all detected issues • Regression testing for new release (Text and graphic)• Delivered E-manuals and video games with a high quality

Région De Paris, France

• Diagnosed & resolved a wide range of technical IT issues (DNS, IP, VOIP, IPTV, Eligibility)• Customer focused. Supported, recorded and resolved client’s IT problems including tickets escalated from the First line support• Handled general day to day administration

Paris Area, France

Réseaux Bureautique is one of the leading Canon printing systems distributors to SME-SMI in the greater Paris area. Part of the sales team and reporting to the Sales Manager my day-to-day duties consisted of: • Maintaining and developing existing client database• Finding market prospects for new business opportunities • Reaching sales target with more than £250k turnover per year

Paris Area, France

• Administrated user accounts via Active Directory and Exchange• Handled incoming incidents via phone, e-mail & remote control using VNC• Updated and maintained company’s database

Paris Area, France

• Diagnosed & resolved a wide range of technical IT issues (DNS, IP, VOIP, IPTV, Eligibility)• Customer focused. Supported, recorded and resolved client’s IT problems including tickets escalated from the First line support• Handled general day to day administration

Paris Area, France

• Provided advice, technical support and first-time fixes to a range of customers• Created & escalated incident tickets to 2nd line support team• Provided quality service to customers on a day to day basis

Paris Area, France

• Configuring desktops for LAN parties• Repairing desktops & laptops• Updating software & hardware

Personal Trainer Level 3

D.U.T (H.N.D)

Sales Training

Baccalaureat (A-Levels)