Hervé Miot Email & Phone Number

Singapore

Singapore

Singapore

Acquired by Mobileum in July 2021.- Managed presales activities in APAC specializing in 3GPP, CEM, DPI, probing, analytics and data monetization technologies.- Led technical sales presentations and demonstrations translating customer requirements into compelling solutions.- Collaborated with cross-functional teams to ensure seamless product integration and customer satisfaction.- Acted as a technical liaison between customers and internal teams facilitating successful project implementations.- Provided strategic insights and recommendations particularly in DPI and data monetization, to support sales and business development efforts.Territory: APAC and MENA

Singapore

- Led pre-sales engagements in APAC for mobile and fixed network monitoring solutions, CEM, DPI, Big Data, NFV, radio/geolocation, and OSS standards, managing a pipeline exceeding $15M.- Acted as the technical leader of the APAC team, supporting the Sales Director in increasing pipeline and fostering long-term business opportunities.- Translated customer requirements into compelling technical and commercial solutions, focusing on ROI and business impact analysis.- Managed technical aspects such as compliance matrix, solution design, project planning, and quotations for RFI/RFP/RFQ responses.- Produced and delivered technical presentations to CxO level stakeholders and supervised Proof of Concept, trials, and demos across multiple countries in APAC.Countries covered: Indonesia, Sri Lanka, Philippines, Thailand, Vietnam, Laos, Cambodia, Malaysia, Singapore, Brunei, Hong Kong, China, and Australia.

Monaco

- Initiated and managed a Customer Experience Management (SmartCare CEM) project involving multiple departments, including marketing, customer care, engineering, and CxO level.- Played a key role in the launch of the 4G LTE network.- Responsible for overseeing radio network activities in the principality of Monaco (ARPU of over $80).

Rennes Area, France

- Delivered consulting services to Tier 1/2 operators, handling customer-facing roles from initial RFP/RFQ response to project implementation (>1 M$ projects).- Provided telecom analysis expertise (QoS/DPI, CEM, radio/geolocation, probing) during trial/PoC phases.- Oversaw contractors' activities for overseas projects, ensuring adherence to timelines, deliverables, and maintaining strong customer relationships.

Nantes Area, France

- Assisted and managed Alcatel Lucent's rollout team for integration into existing WCDMA network.- Optimized an urban GSM/UMTS area (900+ BTS) in the North-West part of France.- Actively participated in the "QoS/QoE national steering committee" as a key member.- Conducted daily KPI/QoS monitoring, customer complaints analysis, and new site roll-out activities.

Bordeaux Area, France

- Reduced CAPEX by swapping PDH/SDH antennas with optical fiber in 400+ nodes.- Led design and rollout of transmission/backbone infrastructure in South-West France (PDH, SDH).- Collaborated cross-functionally for seamless network integration and optimal performance.- Provided technical support and troubleshooting for network issues.

Msc: Radiocommunications, Electronics, Telecommunications And Networks

Electronics

Bsc: Telecommunications And Networks