Herwin Setya Ningrum

Herwin Setya Ningrum Email and Phone Number

User Operation Specialist @ Tencent Music entertainment Group
West Java, Indonesia
Herwin Setya Ningrum's Location
West Java, Indonesia, Indonesia
About Herwin Setya Ningrum

Experienced Operational Specialist with a demonstrated history of working in the Tech Industry. Skilled in Quality Assurance, Event Management, and Customer Experience Specialist. Strong operations professional with a Master of Social focused in International Relations and Affairs from Universitas Paramadina.

Herwin Setya Ningrum's Current Company Details
Tencent Music entertainment Group

Tencent Music Entertainment Group

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User Operation Specialist
West Java, Indonesia
Employees:
44
Herwin Setya Ningrum Work Experience Details
  • Tencent Music Entertainment Group
    User Operation Specialist
    Tencent Music Entertainment Group
    West Java, Indonesia
  • Tencent Music Entertainment Group
    User Operation Specialist
    Tencent Music Entertainment Group Jun 2021 - Present
    Jakarta, Indonesia
  • Adhouse Clarion Events
    Social Media And Digital Marketing Manager
    Adhouse Clarion Events Nov 2019 - Oct 2020
    - Manage and oversee social media content- Measure and analyze the result from campaigns- Copy writing for social media and website- Prepared marketing plan for each events and live streaming
  • Lazada
    Customer Experience, Voice Of Customer
    Lazada Jan 2019 - Nov 2019
    Voice of Customer/CX- Conduct research and discussion with seller and customer- Provide data and recommendations to other department- Maintained and organized Lazada notification system from across platforms (Email, SMS and push-app)- Monitored customer and seller testimonials from social media- Managed UX/UI copywriting of Lazada app (mobile application and web)
  • Lazada
    Quality Assurance
    Lazada Dec 2017 - Jan 2019
    Greater Jakarta Area, Indonesia
    - Plan, conduct and monitor materials for training after testing new product launch.- Analyze data to identify improvement for product quality.
  • Britanindo
    Social Media Marketing
    Britanindo Apr 2017 - Sep 2017
    - Maintained content on Instagram - Copy writing for graphic/digital design- Managed marketing distribution
  • Cimb Niaga
    Branchless Banking Business Development-Marketing Communication
    Cimb Niaga Dec 2015 - Apr 2016
    Scbd
    - Prepared template for social media campaign and digital ads- Updated the content in Branch less Banking Micro site- Maintained and organized e-brochure design- Prepared weekly report for focus media such as digital ads and billboard

Herwin Setya Ningrum Skills

Management Microsoft Office Sales Leadership Marketing Social Media Social Media Marketing Project Management Powerpoint Diplomacy

Herwin Setya Ningrum Education Details

Frequently Asked Questions about Herwin Setya Ningrum

What company does Herwin Setya Ningrum work for?

Herwin Setya Ningrum works for Tencent Music Entertainment Group

What is Herwin Setya Ningrum's role at the current company?

Herwin Setya Ningrum's current role is User Operation Specialist.

What schools did Herwin Setya Ningrum attend?

Herwin Setya Ningrum attended Universitas Paramadina, Universitas Paramadina.

What skills is Herwin Setya Ningrum known for?

Herwin Setya Ningrum has skills like Management, Microsoft Office, Sales, Leadership, Marketing, Social Media, Social Media Marketing, Project Management, Powerpoint, Diplomacy.

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