Hesham Khaled Email & Phone Number

Egypt

Cairo, Egypt

• Led projects with a client-centric approach, ensuring alignment with their goals and expectations.
• Managed projects from initiation to completion, overseeing timelines, budgets, and deliverables.
• Acted as a dedicated point of contact for clients, fostering strong and enduring relationships. Conducted regular check-ins, solicited feedback, and implemented improvements to ensure high levels of client satisfaction.
• Developed and executed comprehensive account strategies and project plans in the planning stage.
• Conducted daily check-up meetings to ensure the alignment of goals and that all project aspects are on track.
• Collaborated closely with the finance team to ensure all monetary transactions were on track. Also, following up on third party payments to make sure they are on time.

Cairo, Egypt

• As I became the Head of Esports, I had more responsibilities given my nature of work with the COO. Some examples are:
• Directing the Esports and campaign marketing and project management Overseeing high-profile projects on a massive regional scale including Riot Games’ Intel Arabian Cup
• Point of contact with game publishers (Ubisoft - Riot Games - EA - Tencent - Krafton) and clients (Red Bull - KFC - Samsung…)
• Creating and maintaining close relationships with micro to mega influencers and talents in MENA
• Creating budget reports to the finance department and post-campaign event reports to clients
• Developing proposals and tournament strategies for potential clients interested in Esports

Cairo, Egypt

After being recognized for my performance and potential in previous roles, I was hired as an Esports Coordinator. I was responsible for managing all aspects of the company's esports tournaments and events, including developing and executing tournament strategies, coordinating with internal and external stakeholders to ensure a seamless player experience.

Cairo, Egypt

I was hired as an offline administrator for on-ground tournaments and activities, ensuring fair play and a positive player experience. This included managing player registration, seeding players, running brackets, scheduling, observing matches, and resolving player inquiries and disputes.

Cairo, Cairo, Egypt

Engaged the community as a Community Manager "Paladins Arabic", organizing events, publishing content, and analyzing feedback to shape the community's growth."- Published regular content and game updates to keep the player community informed and engaged.- Engaged with the audience through various channels, including social media, groups, and in-game chat.