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Multi-functional executive with a demonstrable track record of executing complex business transformations, building high performance teams, installing scalable systems and delivering measurable results.Also founded Duino Coffeehouse in 2018; a thriving purpose driven and community focused full service craft coffeehouse company. Now with 3 locations across DFW. Summary of Qualifications:• Progressive roles in global multi-site, private equity & Fortune 500 companies.• Strategy enabler through process design, metrics/analytics and people development.• Built performance and talent management strategies that align with business strategy.• Built global teams from the ground-up.• Led complex transformations including management of multiple mergers & acquisitions transactions.• Board experience including presentations, analysis and proxy filing.Areas of Expertise:• Domestic and International HR and Business Operations• Board analysis and presentations• HR systems implementation• Mergers and acquisitions• Global change management• internal communications systems• Independent external consulting• Data analysis and modeling• Employment branding & employee value proposition• Project planning, execution & sponsorship• Strategic planning• Organizational structure
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FounderDuino CoffeehouseFrisco, Tx, Us -
Svp / Chief Human Resources OfficerEyemart Express Sep 2021 - PresentFarmers Branch, Texas, Us● Leading the successful sale of the Company from Private Equity ownership to VSP Vision Care, a diversified international optical leader with over $9 billion in annual sales.● Driving a total transformation of all HR functions; creating scalable systems and upscaling talent to drive sales growth and new-store expansion.● Executing an innovative recruiting and talent development strategy to create a steady pipeline of talent in a challenging labor market with sustained wage inflation pressure.● Developed new training programs to support new store openings and enhance B2B sales generation.● Delivered over $700K in annual health benefits cost savings for two successive years; renegotiated vendor contracts and leveraged data to adjust plan design. ● Formulated a multi-year plan to enhance the employee value proposition and pay standards.● Presented to the Board on a quarterly basis key HR initiatives, metrics and return on investment analyses. -
Founder & OwnerDuino Coffee May 2018 - PresentIndependent craft coffeehouse with darn good eats! Purpose driven small business that is hyper focused on supporting local businesses, schools and communities. Grew from $75 in sales on day one (Dec 18, 2018), to now over $1.25mm in projected annual sales.
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Independent Human Resources ConsultantIndependent May 2018 - Sep 2021Opted for the flexibility of consulting while I founded a small business, Duino Coffeehouse. Core specialties include Total Rewards, HR operations, process optimization, systems and labor analytics● Key clients: Lookout, San Francisco, CA, cybersecurity start-up and ORIX Corporation, Dallas, TX, global financial services company● Provided strategic leadership and strategic planning of HR initiatives, including job and team analysis, functional SWOT analysis, health and retirement plans design, and HR project management
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Vp, Total RewardsRaising Cane'S Chicken Fingers Jan 2017 - May 2018Plano, Texas, UsProvided strategic leadership of total rewards and HR systems; lead a team of 6 employees & 2 contractors.● Built the Total Rewards Team from the ground-up. Created an efficient org structure and upgraded talent with new roles and skills. Developed and upgraded service delivery standards● Lead a comprehensive compensation strategy, structure & processes in alignment with business strategy● Elevated the quality and consistency of key people metrics and reporting● Enhanced Benefits offering, while managing costs; achieved over $500K in annual savings ● Installed benefits plan governance framework to manage costs and recommend plan design enhancements● Executive sponsor and functional leader of the deployment of ‘Workday’ HR management modules ● Led the ‘Crew Practices Executive Committee’, which included the CEO, President and COO, to facilitate and align decisions affecting employment strategies, communication and overall value proposition● Built a framework for an innovative hourly-crew performance and merit review process that drove results -
Vice President, Global Total Rewards, Hris & Shared ServicesArgo Group International Holdings, Ltd. May 2013 - Aug 2016New York, Ny, UsReported to SVP-Human Resources; provided executive leadership of total rewards, payroll, HRIS and global HR operations; leading a team of 13 professionals serving all domestic and international business lines.● Executed an HR service delivery transformation, transitioning to an automated employee self-service platform and a consolidated shared services business delivery model● Sponsored a $2.7 Million global HR technology initiative to support business scale objectives; achieved political and financial alignment of stakeholders; projected ROI of over 400K in net annual savings● Achieved $1 million benefits plan cost savings through contract renegotiations and plan design changes● Built a high-performance HR Ops Team from the ground up; galvanized team around a focused set of goals; identified internal and external talent; recognized, coached and developed employees● Partnered with the Board of Directors to define and design executive pay structures● Prepared Board of Directors materials, proxy & other SEC disclosures. Regularly presented to the Board● Pioneered a bold employee wellness and engagement program reaching 64% average participation rate -
Director, International Total RewardsYum Restaurants International Jan 2010 - May 2013Louisville, Ky, UsProvided leadership and direction for international company-owned and franchised stores. Traveled 25-40% to support global businesses and align rewards, HR systems, global mobility and talent strategies.● Provided dedicated support for the largest markets in Malaysia, India, Europe, Russia and UK; executed a plan to mitigate talent shortages due to competitors’ aggressive talent acquisition strategies; introduced localized solutions to address employment branding, competitive pay, benefits, and career-pathing● Implemented an innovative global mobility framework with consistent processes, clear accountabilities, and success metrics, in alignment with the overall global talent strategy● Executive sponsor of a multi-year HR technology strategy; established a framework of an integrated platform of decentralized global HR systems; implemented HR systems in India, Germany and US● Installed best-in-class total rewards, employment branding and talent assessment structures in Singapore, India, Russia, Dubai & Thailand -
Director, Corporate CompensationCb Richard Ellis Apr 2004 - Jan 2010Dallas, Tx, Us● Key contributor in the deployment of HR strategies before and after an IPO in 2004 ● Participated in the due diligence and completion of 9 acquisitions valued at over $3 billion, added over 7,000 employees. Planned and executed integration of systems, processes, and HR strategies● Provided business continuity analysis to the Board in the face of serious business challenges (’08 recession)● Implemented a company-wide global job and compensation structures in USA, Canada and Latin America● Held a dual role for 2 years as interim Chief People Officer for Latin America (6 countries); consolidated and systematized regional policies; recruited and assimilated a permanent Regional HR Leader -
Compensation SpecialistThe Walt Disney Company Jun 1997 - Apr 2004Burbank, Ca, UsCompensation Specialist, the Disneyland Resort, HR Division, Anaheim, CA. 7/01 - 4/04,o Principle consultant for an assigned client group of 4 operating divisions, 2,500 employees.o Assisted in testing, training and deploying an enterprise-wide HR information management system (SAP). Ops Manager, Disney Regional Entertainment, ESPN Zone, Baltimore, MD & Anaheim, CA. 7/00 - 7/01o Member of the start-up leadership team of the ESPN Zone concept; a multi-unit themed dining & entertainment complex generating approximately $21 million in revenue per location. o Planned and executed restaurant operations; created operating policies and service delivery standards.o Established the first property in California; collectively executed a mass recruiting strategy to hire 450 employees.Restaurant Manager, the Disneyland Resort, Food Operations Division, Anaheim, CA. 6/97 - 7/00 o Managed multi-units of restaurant outlets ($14 million in revenue); administered training, performance reviews and scheduling of over 300 employees.
Hesham H. Bakr Skills
Hesham H. Bakr Education Details
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Texas A&M UniversityGeneral -
University Of San FranciscoHospitality Management
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The American University In CairoAccounting & Statistics
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United World College Adriatic, ItalyEconomics
Frequently Asked Questions about Hesham H. Bakr
What company does Hesham H. Bakr work for?
Hesham H. Bakr works for Duino Coffeehouse
What is Hesham H. Bakr's role at the current company?
Hesham H. Bakr's current role is Founder.
What is Hesham H. Bakr's email address?
Hesham H. Bakr's email address is he****@****yum.com
What is Hesham H. Bakr's direct phone number?
Hesham H. Bakr's direct phone number is +171455*****
What schools did Hesham H. Bakr attend?
Hesham H. Bakr attended Texas A&m University, University Of San Francisco, The American University In Cairo, United World College Adriatic, Italy.
What are some of Hesham H. Bakr's interests?
Hesham H. Bakr has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Human Rights.
What skills is Hesham H. Bakr known for?
Hesham H. Bakr has skills like Deferred Compensation, Talent Management, Hris, Leadership, Human Resources, Employee Benefits, Recruiting, Executive Pay, Strategy, Training, Talent Acquisition, Onboarding.
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