• Lead project to transform the company into a user-centric organization improving the user experience in every touchpoint with clients and interim managers.• Reengineered project management & recruiting processes making them more effective.• Created new services addressing client pain points and needs.• Developed & implemented an online marketing strategy creating a new influx of leads.• Initiated a digitization process, sourcing & setting up new software making work processes more efficient.• Collaborated to develop and execute company strategy.

• Hired to restructure and rethink community management and work on fundraising.• Involved in defining fundraising strategy, identified suitable funding programmes and wrote fundingapplications bringing in more than 200.000€ to the organisation.• Formed partnerships with 10+ organisations making a broad and holistic set of services available to theGSBTB Community.• Started the "Sprechstunde" Project to help the GSBTB Community with diverse challenges andproblems, assisting them in job applications, search for housing, bureaucracy and connecting them to relevant partners.

• Hired to lead, design and organize the Ecosystem Spotlight track bringing together representatives from 8 cities in the MENA region and promoting their startup communities.• Planned and curated over 30 workshops, panels & talks including acquisition of and correspondence with speakers, strengthening content offering and enhancing speaker experience.• Formed commercial and strategic partnerships with corporate and donor organizations funding summit activities• Conducted focus groups and research identifying educational gaps and needs in ecosystem and verifying content.• Led a team of 6 to manage main stage during summit.

• Organized and facilitated Design Thinking workshops, monthly follow up meetings, trainings and events including communication with stakeholders and partners streamlining processes and enhancing attendee experience.• Designed application and selection process of workshop and training candidates helping filter over 100 applicants.• Researched challenges in the Egyptian labor market and proposed social innovation challenges for workshops.

• Organized and conducted the on-boarding process of first-year students.• Held quarterly seminars and workshops about study procedures and exam preparation.• Motivated students and gave them support during their first year.

• Interviewed candidates and screened resumes and applications creating a constant and robust pipeline to fill open positions.• Collaborated with hiring managers to determine staffing needs and establish metrics for sourcing offers and hires.

• Conducted bi-weekly review meetings with regional project managers strengthening communication within department.• Managed cleanup of project data and documentation increasing efficiency and making it more accessible.

• Organized and conducted the on-boarding process of first-year students.• Held quarterly seminars and workshops about study procedures and exam preparation.• Motivated students and gave them support during their first year.

• Managing and categorizing products with Excel as well as the company software• Writing product descriptions• Updating product profiles on the company website

• Arranging and organizing online advertisements• Selecting keywords for campaigns • Writing product descriptions