David Hess Email and Phone Number
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Senior Director of Engineering and Architecture | Supporting companies in improving architecture via efficient network technology and system administration.Summary:As a strategic and innovative professional, I have extensive experience in optimizing server hardware platforms and transforming data centers, both on-premise or into the cloud, while formulating engineering roadmaps across corporate sectors.Being skillful in maximizing business development, I have saved substantial amounts by employing a new model while limiting impact of planned outages. I hold a proven record of transforming dysfunctional environments and teams into power houses for the organization.My versatile expertise lies in building and supporting infrastructures that enable secure, scalable, and error-free data processing. As an excellent collaborator, I have engaged stakeholders and gained buy-in through a focus on technological benefits that optimized productivity.A few of my career highlights include: • Integrated 8 of 12 companies by Q1 2023 while vetting three partners for network/cabling support, employing a project manager, and influencing management to invest additional resources ($750K) at Omni Logistics.• Benefitted organization financially by saving overall cost of $18M while meeting transitioning deadline of data center to Cloud platform (9 months from acceptance of project with a budget of $12M) at Rent-A-Center, Inc.• Saved $1M through hardware refresh of Cisco/NetApp gear to updated technology while driving data center consolidation as Senior Manager, Infrastructure Architecture & Engineering. • Moved data from outdated HP SAN array to NetApp while bringing stability to platform, including kicking off process of design documentation within group and coordinating with four external vendors to assist in troubleshooting application-specific bottlenecks in SAN infrastructure.
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Vice President Of Technology Infrastructure And OperationsTdindustries, Inc. Dec 2024 - PresentDallas, Tx, Us
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Senior Director Of Engineering And ArchitectureOmni Logistics Nov 2021 - Sep 2024Dallas, Texas, Us -
Director Of Architecture & Infrastructure Operations And At Rent-A-CenterRent-A-Center Aug 2020 - Nov 2021Plano, Tx, Us -
Senior Manager, Infrastructure Engineering And ArchitectureRent-A-Center Mar 2018 - Aug 2020Plano, Tx, Us
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Infrastructure ArchitectRent-A-Center Dec 2013 - Mar 2018Plano, Tx, Us
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Senior Windows/San EngineerRent-A-Center Dec 2013 - Jun 2015Plano, Tx, UsJoined as Windows Administrator to assist in Exchange 2010 design and migration. Team member of UCS implementation for hardware refresh of older HP environment. Assist in the day to day operation of Windows environment. Involved heavily in day to day SAN operations. Currently in process of retiring old HP EVA and various other SAN technologies for newly adopted NetApp platform. Heavily involved in refining current monitoring solution to eliminate high false positives and transition the monitoring functions to Operations Team offshore.
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Senior Windows Server EngineerLennox International Jul 2011 - Dec 2013Richardson, Tx, UsBuild and maintain Windows server environments including the design and support of Exchange 2007 environment. Member of Disaster Recovery engineering team responsible for rearchitecture of DR solution. Implemented system monitoring tools for use by IT resources in performance monitoring and capacity planning. Engineering resource responsible for the upgrade of Sharepoint 2007 to 2010. Focused on process improvements for infrastructure team based on ITIL standards. -
Senior Windows Infrastructure EngineerThe Freeman Company Dec 2009 - Jul 2011Dallas, Texas, Us3rd Level Infrastructure Support of Windows environment including support of Compellent SAN and Exchange. -
Senior It Manager/ Consulting Project ManagerTechnisource/ Provali Group, Inc Jan 2005 - Sep 2009Project Manager on client engagement responsible for development of Change/Incident Management process (with SharePoint Portal) using standard ITIL process. Instrumental in the development and leadership of a new business unit that strategically targeted small to medium sized companies for IT departmentalization. Perform complete IT system assessments which highlighted areas for improvement and provided positive feedback on the state of IT within the company. New projects were delivered to clients via full Project Life Cycle methodologies. This allowed for business cohesive growth through policy improvement and development, and established a baseline for scalability and future growth of IT infrastructure. Work extensively with multiple client organizations to streamline efforts to reduce TCO by virtualizing their server environments, as well as position them into a redundant data center enabling them to increase uptime and establish their business as a viable business solution to the public.
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Client Site Team ManagerTechnisource Jan 2004 - Aug 2009Fort Lauderdale, Fl, UsResponsible for the identification of global IT initiatives to support specific business functions, prioritization of projects and overall program management of key IT activities, and creation of the IT strategic and tactical plans using ITIL Standards and Practices. Overall responsibility for System Administration Team at a Fortune 100 financial institution with more than 300 windows servers, running Vmware, Windows 2003/2008, and various applications in support of day to day operations. Leadership responsibilities include providing direction, work assignments, and coordination of all activities pertaining to system administration team. Create and communicate infrastructure spending and forecasting reports. Responsible for interviewing candidates, hiring, performance reviews for 26 team members located in 4 locations across the country. In less than 12 months, identified more than $500,000 in savings through hardware and software renegotiation with various vendors, working directly with respective business units to replace or implement alternate systems following a thorough IT systems review. -
Network Security And Infrastructure ManagerGoodman Networks, Inc Oct 2003 - Sep 2004Development, maintenance and support of all IT infrastructure of this 300 user, multiple location telecommunication services corporation. Led the organization through a migration from NT4 to 2003 AD. Completely reconfigured server farm based on stringent security guidelines. Created and maintained group policies for entire organization, including troubleshooting outdated policies. Maintained SQL 2000 and Exchange 2003 servers in organization. Accountable for recommendations regarding overall strategy of technology acquisition and integration required maintaining IT infrastructure. Redesigned Active directory solution during upgrade from Windows 2000 to 2003. Monitored network traffic daily to ensure security of environment. Provided reports on traffic to upper management daily with design revisions if problems existed. Suggest and implement ways to reduce costs relating to computer and network security services throughout the entire organization.
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Network AdministratorBh Management Services, Inc Feb 2002 - Oct 2003Responsible for support of local and remote workstations and users in a completely NT environment. Configure and maintain NT servers running MS Exchange 2000 and active directory for over 600 users. Implemented strict security standards for entire organization. Configure and maintain web access for use by OWA clients. Implemented support tools for tracking and monitoring of security events to maintain a standard level of service. Designed Citrix solutions to reduce costs for external users. Document procedures for team members, enabling cross training between staff. Maintain printers and TCP/IP network in local office as well as VPN connections between 113 property offices. I Installed, configured, and maintained Watchguard Firebox 4500 and 2500 as well as smaller SOHO devices.
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Senior Systems AnalystBank Of America Mar 2001 - Sep 2001Charlotte, Nc, UsTeam Leader for Infrastructure Triage Unit, responsible for resolution of Network security and Application issues that were considered mission critical by building technical teams to triage issues through resolution. Handled vendor negotiations of prospective applications and hardware for use in enterprise environment. Designed new support procedures for numerous groups within bank. Worked closely with corporate infrastructure team to determine best method for IT integration of multiple technology units into existing infrastructure. Project coordinator responsible for implementation of two software packages, handling multi million dollar transactions for financial institution via Citrix servers. -
Asp Solutions SpecialistNortel Networks Jul 2000 - Mar 2001CaProject lead responsible for development of third level support of ASP (Application Service Provider) Solution. Provided infrastructure assessment for Windows 2000 implementation, MS Exchange 5.5, Active directory, Solaris7, Nokia Firewall, Checkpoint firewall systems, and Netscreen. Met with multiple department managers for key business indicators in order to assemble onsite design, implementation and support strategies for customers worldwide. Served as a bridge between management and field technicians for development of group policy, process, and procedures for tier one and tier two support organizations within Nortel. Provided leadership to support staff for project scheduling, new technology training, and prospective candidate screening. -
Exchange System AdministratorNortel Networks 1998 - 2001CaProvide second/third level support for end users and local administrators during corporate conversion from various email packages to MS Exchange. Provide installation and server maintenance for project. Quickly promoted to team lead of project.
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Senior Nt SpecialistNortel Networks Jan 1997 - Jan 1999CaActed as team leader on the deployment of the fifth largest Windows NT/Exchange infrastructure in the world (at the time). Project Manager for Capacity Planning & Performance Monitoring solution, as well as Enterprise rollout of third party Security package. Assisted in development of enterprise security standards and practices. Responsibilities also included setting up and administration of NT4 domains, users and groups and all aspects of permissions.Exchange Administrator- Provide second/third level support for end users and local administrators during corporate conversion from various email packages to MS Exchange. Provide installation and server maintenance for project. Quickly promoted to team lead of project.
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Field Sales EngineerCognet Corporation Aug 1999 - Jul 2000Originally hired as Network consultant for integration of product into network solution, quickly transitioned into Sales engineer. Provided pre-sales technical expertise to Regional Account Team while maintaining the sales driven mindset with each client engagement. Responsibilities included understanding environmental concerns early in the sales process, evangelizing product technology during demonstrations, created project scope for architectural design during integration and acceptance for prospective clients.
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Technical AdvisorSuperior Consultant Company Jan 1999 - Aug 1999Main duties included network assessment, system architecture, and implementation/deployment of Windows NT/Microsoft Exchange to numerous healthcare organizations across the country. Worked with onsite personnel to develop policy and procedures for organization (including backups and disaster recovery). Project manager for MS Exchange migration at three different sites for over 3000-user move. Project completed with zero downtime for users.
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System AdminMary Kay Cosmetics Nov 1996 - Jan 1997Consultant - Performed second level desktop support for end users. Tasks included software and hardware installations, as well as providing network connectivity. Major support functions included Windows 3.x, Windows NT, Windows 95, MS Mail.
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Software Support RepresentativeStream International Dec 1995 - Dec 1996Provided telephone/e-mail technical support for a wide variety of software products. Dealt with client side issues of Exchange including DNS, WINS, and TCP/IP configuration. Maintained Exchange Server on site for 100+ users. Member of project team that designed new method for tracking and supporting email based inquiries.
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Machinist Mate 3Rd ClassUs Navy Apr 1990 - Apr 1992Washington, Dc, UsJob duties were as a Machinist Mate. Dealt with hydraulic, pneumatic, and diesel systems while underway.
David Hess Skills
David Hess Education Details
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Southern Methodist UniversityEngineering And Applied Science -
United States Naval Nuclear Power School
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University Of North Texas
Frequently Asked Questions about David Hess
What company does David Hess work for?
David Hess works for Tdindustries, Inc.
What is David Hess's role at the current company?
David Hess's current role is Vice President of Technology Infrastructure and Operations.
What is David Hess's email address?
David Hess's email address is dh****@****hoo.com
What is David Hess's direct phone number?
David Hess's direct phone number is +121467*****
What schools did David Hess attend?
David Hess attended Southern Methodist University, United States Naval Nuclear Power School, University Of North Texas.
What are some of David Hess's interests?
David Hess has interest in Human Rights, Social Services, Children, Disaster And Humanitarian Relief.
What skills is David Hess known for?
David Hess has skills like Active Directory, Project Management, Vmware Esx, Change Management, Operations Management, Server Architecture, Software Distribution, Itil, Windows Server, Visio, Microsoft Exchange, Disaster Recovery.
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