As an accomplished professional with over two years of experience managing a fast-paced, deadline-driven department, I am committed to delivering exceptional results through hard work, creative problem-solving, hands-on management, and natural leadership skills. As a certified Project Management Foundations Professional, with additional certifications in Teams, Risk, Integration, and Change Management for Projects, I am well-equipped to oversee project lifecycles from inception to completion. My track record of delivering projects on time and within budget, while ensuring quality and mitigating risks, underscores my commitment to excellence. My unique background in mortgage operations and consumer lending, combined with my passion for project management, has positioned me as a valuable asset to any organization seeking to streamline operations and achieve business objectives. I am eager to leverage my expertise and knowledge to contribute to the success of a dynamic team. With eight years of experience at Cobalt Credit Union, I have honed my skills as a Director of Mortgage Operations, Mortgage Loan Processor, Consumer Loan Officer/Underwriter, Senior FSS, FSO, Senior Teller, and Teller. During my tenure, I consistently demonstrated my ability to manage complex projects, build strong relationships with clients, and inspire high-performing teams.In recognition of my dedication and contributions, I have been honored with multiple awards, including the Civilian of the Year and Civilian of the Quarter awards for Team Geilenkirchen Volunteer. As a driven and results-oriented professional, I am eager to apply my skills, knowledge, and experience to drive project success for your organization. Feel free to reach out to me at hester_lucas@outlook.com or DM here on LinkedIn!